National Business Director
Al Futtaim Group
Total years of experience :18 years, 7 Months
(Al Futtaim) holds the exclusive distributor rights for Multi Car Brands, Real Estate and Finance Services. Established in 1974, the company represents world-renowned brands and has a reputation as one ofthe most respected companies in Oman.
Key Qualifications & Responsibilities
● Provided leadership in improving service gross from AED 65 M to more than AED 200 M per Annum usingseveral strategies, including service drive menus, declined OP codes, and RO review processes.
● Generated new revenue streams, such as: remarketing Paint-less dent repair within the servicedepartment, selling new models in difference cities.
● Led in always providing and maintaining excellent customer satisfaction levels above the region in both sales and service.
● Managed all day-to-day operations in Variable and Fixed Operations. Mentored and guided about 75 employees and Managers.
● Grew the sales of new inventory, service and Parts departments to #1 of 3 Honda dealerships and Related finance Services in GCC Scores and Gross Profit Revenues, generating AED 122 M in combined annual revenue.
● Innovated revenue streams, leading in customer satisfaction with a 95% approval rating.
● Managed operations and mentored 75 employees, achieving a 10% increase in team
productivity.
● Oversaw a 12% reduction in operational costs through efficient resource management.
National Bank of Abu Dhabi “NBAD” is the UAE’s largest bank and one of the world’s largest financial institutions offers an extensive range of tailor-made solutions, and products and services, to provide a customized banking experience.
Key Qualifications & Responsibilities
● Working with Commercial and Middle Market Banking teams in the geography to expand Mortgage finance, deposits, other retail Banking Products and fee income for the NBAD.
● Worked with banking teams to expand product offerings, resulting in a 50% increase in portfolio diversification.
● Doubled average sales QoQ, adding an estimated AED 150 M to annual revenue.
● Acquired 2100+ new corporate accounts annually, a 20% increase from previous years.
● Formed 69 strategic alliances, increasing sales by 76% in 3 years and expanding the bank's
reach into 4 new markets.
● Built relationships with developers, leading to a 25% increase in mortgage approvals.
● Secured member pricing for unit purchases, saving clients an average of AED 10 K per
transaction.
● Oversaw lending practices in line with CBUAE guidelines, maintaining a 98% compliance rate.
● Promoted financial products to clients, increasing product upsells by 30%.
● Acquired and analyzed client financials, identifying opportunities worth OMR 50M in potential
investments.
● Served as a bridge between clients and bank partners, facilitating over 530 successful
transactions. Engaged in community involvement and business networking, representing the bank in 20+ local events and seminars.
MBA
Diploma AD
BA, Mass Communication
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