Customer Service
diet center
Total years of experience :10 years, 1 Months
Produces information by transcribing, formatting, inputting, editing, retrieving,
Copying, and transmitting text, data, and graphics
• Organizes work by reading and routing correspondence; collecting information;
Initiating telecommunications
• Maintains customer confidence and protects operations by keeping information
Confidential
• Preparing Invoice for the membership of the client.
• Make access to all information in the system.
• Ensuring the confidentiality of company files and records
• Transfer and dispose records according to retention schedules and policies
• Maintaining the condition of the office and arranging for necessary repair
• Organize and supervise all of the administrative and logistic activities that facilitate
The smooth running of the office.
• Answering phone calls and Guide callers to the right person or department
• Greeting visitors and arranging the meeting room.
• Maintain appointment diary either manually or electronically
• Schedule appointments.
• Receive and sort mail and deliveries.
• Receive payments and make out receipts.
• Monitoring logbook; sending couriers.
• Perform any other task as requested by
In charge of the general operations of stores, making sure it runs smoothly, cleanly
And meets any budget or sales goals.
• Ensure that the customer demands are met efficiently through sufficient product
Inventory.
• Responsible in giving the hired staff an appropriate training and conditioning as per
The department requirements.
• Handle all the complaints and queries faced by the customers in a pleasant way.
• Aware of the varied range of products, and the varied number of customers visiting
These stores on a daily basis.
• Ensure that all the department products are with the highest standard quality to
Guarantee first class service for the customers.
• Accepting deliveries from suppliers and check accuracy on requisition and stock
Report.
• Dealing direct with the suppliers and Handling the Purchasing procedures including
Prices negotiations, special offers and quantity.
• Performs duties necessary to maintain store cleanliness and basic
Upkeep and/or cleaning of all equipment in the store.
• Performs all duties and may be required to work irregular hours, attend job-related
Meetings and perform other duties as assigned.
• Perform any other task as requested by
In charge of incoming and outbound calls conducting client market surveys and sales
Of product.
• Answer calls being received clients and potential customers.
• Offering the new products and promotions.
• Making Daily Sales Report such as the Sales Budget, Average of the Item,
Performance and Team Work.
• Handling Customer Complains and making sure that the customer will be pleased
And contented with my explanation with regarding of what they ask.
• Obtain all pertinent information regarding problems, requests, and questions
Pertaining to IT and Facilities, and enter that information into the Service Now
Tracking System in a clear and concise manner.
• Handling complicated cases & VIP clients.
• Daily information of incidents / complaints to Operations Manager.
• Make access to all information in the system.
• Communicate professionally with customers by telephone, email (or face-to-face) if
Required
• Work as a team to raise the level of customer satisfaction for the organization’s goal.
social work
