Ahmed ElManakhly

• Find new opportunities for enhancements, which improved overall business
efficiency by streamlining processes.
• Analyse existing workflows and systems, helping to pinpoint areas for improvement
and increase productivity.
• Collaborated with cross-functional teams to gather requirements, ensuring that
enhancements met the needs of various stakeholders.
• Developed and presented detailed reports on potential improvements, which
facilitated informed decision-making among management..

• Find new opportunities for enhancements, leading to significant improvements in
business processes and operations.
• Analyse, designed, and implemented custom systems based on Oracle Applications,
ensuring seamless integration with Procurement, Finance, HRMS, Inventory
modules, handheld devices, and websites, which enhanced functionality across the
organisation.
• Developed several types of reports to meet stakeholder requirements, ensuring
transparency and informed decision-making.
• Conducted gap analysis and gathered new requirements to prepare technical
documentation, which helped clarify project objectives and expectations.
• Collaborated with stakeholders to gather new requirements and support projects,
ensuring that developments aligned with organisational goals.
• Partnered with cross-functional and non-functional teams to implement
enhancements, which fostered a culture of teamwork and focused on achieving
strategic objectives.
• Managed IT projects with both internal and external parties, ensuring that timelines
and scopes were adhered to, which helped in meeting project deadlines effectively.
• Monitored the IT teams tasks and roles during projects, guiding them toward
successful outcomes and maintaining project momentum.
• Oversaw development progress and timelines, ensuring that end user requirements
were met and that all projects were sustainable.
• Functioned as an advisor for the new business structure, assessing IT and Finance
impacts, which supported informed decision-making during structural changes.
• Facilitated the companys digital transformation by implementing cutting-edge
solutions and practices, which enhanced operational capabilities.
• Provided first-level support and administration for existing enterprise systems,
ensuring consistent functionality and user satisfaction.
• Delivered ongoing support for enterprise systems, promptly addressing issues to
minimizing downtime and maintain business continuity.
• Explored innovative solutions with providers and conducted comparative studies,
which led to informed choices regarding system enhancements.
• Managed audit-related tasks and findings, preparing necessary requirements for ISO
renewal, which helped maintain compliance and quality standards.
• Utilized Monday.com and in-house build system to track and monitor projects,
development progress.

• Developed customized solutions using Oracle Forms and Reports (XML & RDF),
which streamlined processes for each client and improved overall efficiency.
• Utilized Personalization and API Packages to create seamless integrations with
Oracle EBS interface tables, helping to enhance system functionality and user
experience.
• Managed user acceptance testing (UAT), which ensured that all applications met
quality standards before deployment, minimizing potential issues post-launch.
• Conducted end-user training sessions, equipping users with the knowledge they
needed to effectively navigate the systems and maximize their value.
• Resolved technical issues promptly and provide ongoing support to end users, which
helped maintain high levels of user satisfaction and system performance.
• Analyse application problems and recommended modifications, facilitating
continuous improvements and adaptations to the systems based on user feedback.
• Developed product enhancements using tuning technologies, which contributed to
the overall reliability and performance of applications for multiple clients.
• Gathered and analyse requirements for various ERP systems, including projects for
Juma Al Majid Group and Capriole Construction, and many more to ensure that
client needs were accurately met
• Utilized JIRA to track client support tickets and monitor internal development
workflows.

• Participated in the complete project development cycle, which included Analysis,
Development, Testing, and Delivery, ensuring a seamless process from start to
finish.
• Gathered requirements effectively, which helped in identifying the specific needs of
the business and aligning our solutions accordingly.
• Developed new party matching functionalities that met business requirements,
improving data accuracy and operational efficiency.
• Created and developed new modules using SQL, PL/SQL, and Oracle Forms
Reports Builder, enhancing system capabilities and user functionality.
• Enhanced the user experience through thoughtful design and functionality
adjustments, which led to increased user satisfaction and engagement.
• Provided end-user training and ongoing support, helping users to navigate the
system confidently while resolving any issues that arose promptly.