Director of Loss Prevention
Palm Hills Development
Total years of experience :13 years, 9 Months
December 2012 till now - Director of Loss Prevention in Palm Hills- complete security management with daily management of 37 Security- finish any thing with the tourism police. Responsible for implementation of all Security Hotel Procedures. Training of all associates and supervisor in operational procedures.
Responsible for implementation of all The Security Procedures in line with Corporate Policy and compliance with threat conditions. Training of all associates and supervisor in operational procedures, strict controls and education of other departments to requirement of security and loss prevention.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: VIP's & other guests
Special functions in the Golf
Golf Areas & employees
Vehicles in hotel parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all Golf areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the Golf, its employees or its guests.
5- Conducts training, and meets Golf personnel to instruct them on the use of proper security measures.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Managing, Operating, Monitoring and controlling Access Control
September 2010 to November 2012 - Director of Loss Prevention in the Ritz Carlton Palm Hills- complete security management with daily management of 37 Security- finish any thing with the tourism police. Responsible for implementation of all Security Hotel Procedures. Training of all associates and supervisor in operational procedures.
Responsible for implementation of all The Ritz Carlton Security Procedures in line with Corporate Policy and compliance with threat conditions. Training of all associates and supervisor in operational procedures, strict controls and education of other departments to requirement of security and loss prevention.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: - VIP's & other guests
- Special functions in the Golf
- Golf Areas & employees
- Vehicles in hotel parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all Golf areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the Golf, its employees or its guests.
5- Conducts training, and meets Golf personnel to instruct them on the use of proper security measures.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Managing, Operating, Monitoring and controlling Access Control
February 2007 to August 2010 - Director of Loss Prevention in the Ritz Carlton Sharm El Sheikh - complete security management with daily management of 26 Security- finish any thing with the tourism police. Responsible for implementation of all Security Hotel Procedures. Training of all associates and supervisor in operational procedures.
Responsible for implementation of all The Ritz Carlton Security Procedures in line with Corporate Policy and compliance with threat conditions. Training of all associates and supervisor in operational procedures, strict controls and education of other departments to requirement of security and loss prevention.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: - VIP's & other guests
- Special functions in the hotel
- Hotel properties & employees
- Vehicles in hotel parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all hotel areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the hotel, its employees or its guests.
5- Conducts training, and meets hotel personnel to instruct them on the use of proper security measures, conducts periodic fire drills for fire brigade.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Visits residences of employees who have been absent for abnormal periods of time, upon request of Personnel, to determine reasons for absence, informs Personnel of finding.
10- Managing, Operating, Monitoring and controlling both Access Control & CCTV systems.
February 2005 to January 2007 - Security Manager in Hilton Taba Casino - complete security management of the Casino with daily management of 21 Security - finish any thing with the tourism police. Responsible for implementation of all Security Casino Procedures. Training of all associates and supervisor in operational procedures.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: - VIP's & other guests
- Special functions in the hotel
- Hotel properties & employees
- Vehicles in hotel parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all hotel areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the hotel, its employees or its guests.
5- Conducts training, and meets hotel personnel to instruct them on the use of proper security measures, conducts periodic fire drills for fire brigade.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Visits residences of employees who have been absent for abnormal periods of time, upon request of Personnel, to determine reasons for absence, informs Personnel of finding.
10- Managing, Operating, Monitoring and controlling both Access Control & CCTV systems.
September 2004 to January 2005 -Private Security Manager - Hyatt Regency Sharm El Sheikh -with Prince Bandar Ben Sultan Ben Abdel Aziz and Prince Turk Ben Nasser -To finish every thing for them with the Government and the Tourism Police.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: - VIP's & Visitors
- Special functions in the palace
- Vehicles in the Palace parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all the Palace areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the finishing of any special event in the Palace
5- Managing, Operating, Monitoring and controlling both Access Control & CCTV systems.
April 2004 to September 2004 - Security Manager First Mall - Four Seasons- complete security management of the building with daily management of 28 security personnel on this high profile shopping complex connected to Four Season Hotel, with complete management of the CCTV system throughout the complex.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: - VIP's & other guests
- Special functions in the First Mall
- The First Mall & employees
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all the First Mall areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the First Mall, its employees or its guests.
5- Conducts training, and meets the First Mall personnel to instruct them on the use of proper security measures, conducts periodic fire drills for fire brigade.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Managing, Operating, Monitoring and controlling both Access Control & CCTV systems.
November 2003 to April 2004 - Site/PR Manger and Security Manger Carrfour Maadi responsible for 75 personnel secure the parking, entrance, exits, inside all shopping arcade, food court and CCTV monitoring system throughout the building.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: • Special functions in the Site
• Site properties & employees
• Vehicles in hotel parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all the Site areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the Site, its employees or its guests.
5- Conducts training, and meets the Site personnel to instruct them on the use of proper security measures, conducts periodic fire drills for fire brigade.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Managing, Operating, Monitoring and controlling both Access Control & CCTV systems.
January 2002 to September 2003 - Chief of Government Relations at JW Marriott Hotel - responsible for completing all government related administration and permission requests from Egyptian Government departments - rooms, food and beverage, licenses, tourism police, civil defense authority and clearance of all shipments through customs.
Duties & Responsibilities: 1- Prepares daily report, requisitions and other interoffice memos.
2- Develops any Special functions in the Hotel any finish everything belong to the function
3-Plans and schedules the day-to-day activities of the entire Departments of the Hotel, to ensure that all the Paper work with the Government are properly finished on time.
July 2002 to March 2003 - Senior-Security Supervisor at JW Marriott Hotel responsible for the daily security management of JW Marriott Hotel with 60 security officers reporting directly to Director of Leisure. Responsible for implementation of all Marriott Security Procedures in line with Corporate Policy and compliance with threat conditions. Training of all associates and supervisor in operational procedures, strict controls and education of other departments to requirement of security and loss prevention.
Duties & Responsibilities: 1-Directs and coordinates the activities of all security personnel, including the uniformed security guards, engaged in the implementation of management's safety and security procedures.
2-Develops and recommends safety & security measures to: - VIP's & other guests
- Special functions in the hotel
- Hotel properties & employees
- Vehicles in hotel parking areas
3-Plans and schedules the day-to-day activities of all security personnel, including uniformed security (agency) guards, to ensure that all hotel areas are properly and adequately secured at all times.
4- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc Involving the hotel, its employees or its guests.
5- Conducts training, and meets hotel personnel to instruct them on the use of proper security measures, conducts periodic fire drills for fire brigade.
6- Prepares daily incident report, requisitions and other interoffice memos.
7- Prepares security goals, develops working plans to carry out goals, compares actual accomplishments against goals periodically and takes necessary corrective action.
8- Checks performance of personnel, leads logbooks of uniformed security (agency) guards and of department to determine need for action or follow up work, corrects mistakes or inadequacies of personnel.
9- Visits residences of employees who have been absent for abnormal periods of time, upon request of Personnel, to determine reasons for absence, informs Personnel of finding.
10- Managing, Operating, Monitoring and controlling both Access Control & CCTV systems.
May 2000 to June 2002 - Tourism Manger for SMA Security Company responsible for VIP visits, site security at contract locations, public liaison manager for discussion with clients, accompany VIP on visits.
10. Certificate of Guest Engagement Award, March '08 11. Graduation Certificate - the Security Mangers in- Service Training
9. Certificate of Fire Safety Training -PESCO (Fire Investigation-Fire Management-Fire at Home/Office) - 22-24 April 2010
8. Certificate of Completion (Career Development Center- Influencing People) March 22, 2010. From American Chamber of Commerce in Egypt
7. Certificate of Basic Life Support (First Aid-CPR-AED Trainee) - 12 Jan 2010
6. Certificate of Training (International Security Operations Crisis Training Course) Nov 3, 2009
4. Certificate of Hiring Manager (Development Dimensions International) Oct 23, 2009 5. Certificate of Participation (LINX ACTIVE - Inspire To Aspire) Team Building 4 Business
Secondary / Primary Education - Lucee El Horya Bab El Louk - Specialist French Language and secondary English Language. 1. Experience Certificate - Director of Loss Prevention at the Ritz Carlton Sharm El Sheikh 2. Experience Certificate - Director of Loss Prevention at the Ritz Carlton-Palm Hills 3. Certificate of Achievement US OSHA Professional Certificate For Managers (Occupational Safety and Health Standards for General Industry) - OSHA- Dec 16, 2008
Academic and Professional Qualifications 1995 Degree from Faculty of Arts, Cairo University - Oriental Language Department - License of Oriental Language (Specialist Hebrew and Spanish Languages)