Ahmed Soliman, admin customer service

Ahmed Soliman

admin customer service

Dubai Roads And Transport Authority (RTA)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Accounting department /.Faculty of Commerce
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

admin customer service at Dubai Roads And Transport Authority (RTA)
  • United Arab Emirates - Dubai
  • My current job since March 2018

* Admin Lost & Found CSR;
Navigator & Investigator with Dubai Taxi Drivers ( Standard & Limousine ) .
CRM Data Entry & Resolving Cases .
* Customer Care for Taxi Complaints & L&F .
* CSR - Inbound _ Licensing Department .
* CSR - Inbound_ Public Transport Department.

a CS Representative , Data Entry and former accountant junior lever at oragne
  • Egypt - Cairo
  • July 2015 to March 2017

CSR - Inbound _ Corporate & Enterprises Sector .
CSR - Inbound _ Individuals ( Postpaid & Prepaid ) .
Data Entry - Oracle System - Siebel Systems . / Cases, Suggestions & Notifications .

Education

Bachelor's degree, Accounting department /.Faculty of Commerce
  • at Helwan University
  • May 2016
High school or equivalent, Academic
  • at khalid ben waleed High School
  • June 2011

Graduation of Secondary School with Grade ( A ) / " 90.50 " Khalid Ben Waleed High School _ Al-Ain City

Specialties & Skills

Technical Service
Customer Service Skills
Customer Service Management
Customer Care
Call Center
Problem Solving
Communication & Negotiation
TeamWork & SelfWork
Office Work
Leadership
Order Entry
Writing
Accounting
Programming
Statements
Customer Service
Sales Representatives
System Administration
Teamwork
Office Administration
Microsoft Excel
Microsoft Office

Languages

Arabic
Native Speaker
English
Expert
Spanish
Beginner