ahmed abd el-wahab, Customer Service Officer

ahmed abd el-wahab

Customer Service Officer

Etisalat

Location
Egypt - Cairo
Education
Bachelor's degree,
Experience
3 years, 11 Months

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Work Experience

Total years of experience :3 years, 11 Months

Customer Service Officer at Etisalat
  • Egypt - Cairo
  • January 2011 to April 2011

Etisalat (Etisal - outsourcing)

At Customer services (Call center) Department (333)
Good user for the most important applications of etisalat (AAA & CSS & CX and TT)

Sales man at Vodafone
  • Egypt - Cairo
  • June 2010 to September 2010

• Sales at Zamalek store (2010 June 6th to 2010 September 6th) for Vodafone products and services

Customer Service Officer at Vodafone
  • Egypt - Cairo
  • January 2007 to March 2009

At Data Entry & Customer services (Call center) Department
Handle internal and external customer
Call Vodafone customer and update they information on the database

Customer Service Officer&sales man& marketing at Siemens mobile
  • Egypt - Cairo
  • January 2006 to December 2006

At Sales and Marketing Department
• Contributed in market survey for dealers’ scanning database nationwide
• Organized summer 2006 exhibitions for mobile’s sales & marketing at Marina and north coast

Education

Bachelor's degree,
  • at Faculty of Commerce
  • June 2008

Specialties & Skills

Data Entry
Microsoft Office
Outsourcing
Cascading Style Sheets CSS
Microsoft office
Telephone Skills
Problem Solving

Languages

English
Intermediate
Arabic
Expert