Syed  Ahsan Zafar, Supply Chain/Warehouse/Logistic Manager

Syed Ahsan Zafar

Supply Chain/Warehouse/Logistic Manager

Mohammad Yousef Nahgi and Brother Group - FMCG (Mosanada Logistics)

Location
Saudi Arabia - Jeddah
Education
Master's degree, Economics
Experience
32 years, 8 Months

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Work Experience

Total years of experience :32 years, 8 Months

Supply Chain/Warehouse/Logistic Manager at Mohammad Yousef Nahgi and Brother Group - FMCG (Mosanada Logistics)
  • Saudi Arabia - Riyadh
  • My current job since August 2010

KEY ACHIEVEMENTS
• Actively involved in the establishing of 4 new 3PL warehouses of 20, 000 pallet positions which included planning, design, procurement, staffing, stock movement and complete Oracle WMS/RFID Technology implementation and set-up
• Gained additional pallet space and revenue through aligning Mars racking space as per Mars pallet configuration
• Significantly improved cost and productivity through the development and implementation of operational processes within the warehouse operations
• Played an integral role in the project team for New Vans Operational Excellence project implementation, 2015
• Transferred one warehouse of 20K pallet position which was allocated inside the city to Khumra industrial location in 3 new sites in a record 4-months period, without impacting the business. This move was essential because of government regulations.
• 100% improvement to all staff awareness on quality and safety requirements. Not a single fatal incident happened till this time
• Operational cost reduction by increasing operational efficiency and reduction in resource wastes
• Maintenance of 99.9% stock accuracy in all warehouses.
• Year to end 99% invoices deliveries with less than 1% returns because of efficient logistics.
• 100% turn around in Warehouse Housekeeping, in terms of physical cleaning as well as system cleaning.
• 100% up to date monthly destruction procedure of any expired/damaged products to minimize space consumption of unsellable stocks.
• Maintaining 99% accuracy in PODs. An up-to-date filing system was introduced and followed.
• 25% cost reduction by utilizing in house vehicles for up country transfers.
RESPONSIBILITIES
• Responsible for all consolidated Logistics and Warehouse operations, in addition delivering products more than 15, 000 SKU’s to market through effective route planning, cost optimization, and the adequate placement of personnel and assets throughout the regions
• Providing Warehouse, Logistics and Customer Service for key accounts including Mars, Reckitt Benckiser, L’Oréal, Americana, among others and food chains such as Fuddruckers, Chilis, Cinnabon, KFC, Hardees, Burger King among others
• Managing a complete Oracle WMS/ RFID Technology enabled 6 MLS warehouses 40, 000 pallet positions with an inventory value of approximately SR 125 million
• Coordinating a diverse fleet of frozen, chilled and dry delivery vehicles, overseeing repair and maintenance in addition to managing 3 PL vehicles for delivering product to market
• Solely responsible for managing regional P&L and operating under a budget of SR. 40millions for both Warehouses and Transportation in the regions
• Coordinating warehousing and transportation for dry and cold chain processes, including frozen, chilled and cool products, and ensuring the quality standards for customers and principal requirements are sufficiently met
• Managing, monitoring and reporting accurate inventory levels by ensuring daily, weekly and monthly cycle and physical stock counts as per company finance and auditor requirements
• Developing a warehousing and transportation operational dashboard, including key performance indicators which assist with the process of standardizing operations and allowing benchmark comparisons between the various warehouses in the region
• Managing an overall staff complement of 300, actively involved with HR in the establishment of processes, development and training needs, planning of labor requirements and ensuring safety and regulatory compliance
• Identifying and preparing future warehousing and transportation needs and designs for the region, based on target growth rate, expansion, customer demands and facility end-of-lease
• Collaborating with QHSE Executive to implement quality and safety measures.

Operations Manager at Initial Saudi Arabia
  • Saudi Arabia - Riyadh
  • June 2004 to July 2010

• Managed operations for a company with over 12, 000 employees and 400 customers
• Carried out a wide range of warehouse management tasks, as well as administrative duties
• Identified areas for improvement within the warehouse, and introduced the necessary changes
• Ensured rigorous quality control and ensured on-time delivery
• Managed the receipt, storage and dispatch of goods; liaised with customers and suppliers on a daily basis
• Promoted teamwork within the warehouse to ensure operations ran at optimum levels of efficiency
• Ensured effective communication between staff and departments to ensure maximum productivity
• Successfully turned the Duraclean business from a company that was not yielding a profit into a lucrative organisation
• Relaunched the Mediacom DVD Karaoke in Riyadh in one year
• Directly responsible for the wellbeing of staff in three regions, ensuring all personnel were provided with adequate training, knowledge and assistance to carry out tasks to the highest standards
• Responsible for monthly reporting on receivables and recoveries, achieving a collection target of 99%
• Established and managed the first office for Initial Saudi in the Riyadh region in 2007
• Monitored and oversaw businesses in three regions (Centre, Qassim and Dammam), assisted by regional controllers
• Responsible for cleaning material and tools stock warehouses in all three regions

Key Achievements:

• Grew business from 50, 000 sales to 500, 000 per month in Riyadh regions during tenure at Mediacom
• Increased sales by 400%, a record increase in the history of Duraclean
• Grew Initial’s man power by 20-25% on an annual basis
• Successfully achieved a collection target of 99% per month

Property Controller at Arabian Homes - Residential Compound for Foreigners
  • Saudi Arabia - Jeddah
  • August 1995 to May 2004

• Oversaw and managed 60 staff members, including technicians, WH helpers and general cleaners, while reporting directly to the compound manager and liaising with sales in relation to new contracts
• Responsible for the warehousing of furniture and appliances; maintaining adequate stock levels
• Collaborated with furnishing staff to furnish houses in accordance with contract details
• Monitored stock levels of SKUs and placed orders accordingly
• Developed and effectuated maintenance plans for building renovations and preventative maintenance
• Checked tenants in an out as per sales instructions

Key Achievements:

• Achieved 100% tenant satisfaction; commended for management of staff of a wide range of nationalities
• Efficient order placement led to 100% availability of furniture and appliances

Sales Representative / Executive at Sandoz Pharmaceutical
  • Pakistan - Lahore
  • October 1991 to July 1995

• Responsible for sales promotion, acting as the key point of contact between the organisation and its clients
• Handled client queries and offered advice, and introduced and demonstrated new products
• Utilised communication skills to develop and maintain client relationships

Key Achievements:

• Successfully achieved 100% of quarterly targets
• A member of the regional team awarded ‘The Best Team of the Year, 1992’, in Sandoz, Pakistan

Education

Master's degree, Economics
  • at Punjab University Lahore, Pakistan
  • July 1989
Bachelor's degree, Maths and Statistics
  • at Govt Forman christian College Lahore, Pakistan
  • September 1987

Bayt Tests

IQ Test
IQ Test
Score 68%

Specialties & Skills

Cost Control
Housekeeping
Staff Training
Logistics Planning
Inventory Management
Innovative
Budgeting
Quality Management
Logistics
Interpersonal Skills
Training
Profit And Loss
Leadership
Project Management
warehousing operations
negotiation
supply chain management
logistics planning
operations management
logistics management

Languages

English
Expert
Urdu
Expert
Arabic
Beginner