Compliance and Paralegal executive
Confidential Group
Total des années d'expérience :19 years, 10 Mois
• Assist the Head of Legal Department of the group: Draft Employment Contract, sales contracts, resolutions, Government letters, Demand letters….
• Prepare the team presentations for meetings.
• Translate agreements, Legal Documents, lettres, technical Documents …. From English to Arabic and Vice Versa.
• Take meeting minutes and distribute the same.
• Handle Compliance & complete banks and other entities KYC requirements.
• Assist in establishing/ opening new ofices/ business outside Lebanon and manage the full process.
• Manage the Customers Credit Insurance; manage overdue and be the link between the credit insurance and the diferent sales ofices of the Group.
• Manage the group insurance plans (medical, fire, cars, travel….).
Key Accomplishments:
• Managed the recovery of old credit insurance claims in cash for more than 50, 000 USD.
• Successfully managed the process of establishing new ofices in Egypt, Dubai and Morocco.
• Created new manuals and procedures for the Group - HSSE Manual; compliance manual ...
Key account Manager - Lubricants (March 2017 - July 2017)
• Responsible for the development and achievement of sales through the Global Key Customer Accounts (ex. Chrysler, Hyundai, BMW…)
• Focus on growing and developing existing clients, together with generating new business.
• Act as the key interface between the customer and all relevant divisions (Planning/ Supply/pricing/ Customer Service…).
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Supply Chain & Procurement Executive - Chemicals (2013 - February2017)
• As Addition to my role as Customer Relationship Coordinator coordinate I started handling the supply chain activities for the Chemicals organisation.
• Administer and manage service supply-related contracts; help finalise sales agreements.
• Oversee inventory levels and make decisions based on measurements, using different ERP tools.
• On-board and train new staff members to ensure consistent practices and outcomes.
• Negotiate with stakeholders to optimize supply chain via combining of sales and shipments.
• Trusted by sales managers to finalize commercial spot and long terms sales deals while acting as leave cover.
Key Accomplishments:
• Achieved an annual saving of about $100, 000 for the polyols business by negotiating a new freight contract.
• Managed the inventory target during cases of Force majeure or over production with no cases of outage of stock for the customers supplied out of the Jebel Ali terminal and no cases of ullage.
• Led the production of a new record management plan for the Dubai Chemicals team, published it to the team, and drove compliance.
• Worked closely with Dubai Customs and recovered AED 138, 000 in old claims.
• Established supply to new customers and locations out of Jebel Ali without disruption
• Managed the order to cash (including supply) for regional customers who receive deliveries directly from main supply locations in Netherlands and Singapore.
• Acted as an ambassador in the UAE region for a new business e-tool used as a full view to business with customers, tested it and successfully advocated and trained internal team and customers.
• Participated in the “Dubai Customs Week” by presenting a session on Trade Control
Customer Relationship Coordinator (2011-2013)
• Generated positive outcomes through the consistent delivery of exceptional customer service.
• Processed customer orders and managed order-to-cash process with minimal errors for customers in Middle East/ India/ Pakistan and Egypt (including LCs)
• Liaised with sales executives, supply co-ordinators, land logistics co-ordinators, marine charterers, supply locations/points, finance, credit, freight forwarders, hauliers, banks, etc.
Key Accomplishments:
• Managed execution of spot and term contract of 17KT annually, generating a value of about 40 million USD.
• Successfully closed and resolved outstanding customers’ issues.
• Assisted in building a successful customer service team, managing costs and boosting customer satisfaction.
• Rolled out a new CRM process for the Department in Dubai.
Management Assistant (2007-2011)
• Managed consultancy contracts and drafted sales agreements for clients to review.
• Liaised with the company HR department for visas/Power of Attorneys and other government-related documents.
• Coordinated conferences, regional board and committee meetings, as well as business meetings.
• Coordinated and managed various important meetings, conferences and functions (regional board and committee meetings as well as conferences and business meetings).
• Managed Management team calendars.
• Prepared third parties letters and completed necessary translations.
• Translate Documents, letters ….
• Take Meeting minutes and actions and circulate and follow up on the same.
• Processed and followed up on expense claims in the SAP system.
• Handled diferent contractors and contracts while managing new ofices construction and decorations in various parts of UAE and Oman.
• Responsible of the legal matters related to the company and the communications between the lawyers and the company; Read diferent legal contracts, commented on them and communicated the same to the company lawyers and MD.
• Responsible of reviewing customers sales contracts and commenting on them.
• Prepared Arabic and English Correspondences (letters, faxes, e-mails) internally between the diferent branches of the company and externally and translated diferent documents.
• Managed the MDs calendar and managed more than 10 employees travels.
• Took Management meetings minutes and react on actions.
Key Accomplishments:
• Supervised the PROs (Public Relations Oficer) of the company to get diferent residence visas, visit visa, and all other things associated with Government; arranged visas and prepared job ofers for staf.
• Support the Purchase and Administration Manager in his liaisons with third parties (Suppliers and customers) and be his leave cover.
• Saved the company more than 50, 000 USD by doing a branding project on site instead of outsourcing it.
ADDITIONAL CAREER HISTORY ADDITIONAL CAREER HISTORY