Business Systems Analyst
Saudi Aramco
Total years of experience :8 years, 7 Months
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
• Improve training and operational procedures within a business to increase efficiency and productivity
• Work directly with clients to understand the individual needs of the business
• Create and present reports to executive team members and shareholders to support recommendations
• Oversee implementation projects from beginning to completion
• Use a variety of data analysis and organization tools to discover the most impactful insights
• Installing and configuring computer hardware, software, printers, scanners, network and systems
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Establishing accounts for the company in different social media applications
• Planning, preparing, and managing the company’s publicity
• Prepare content for the publication of marketing material oversees distribution through social media and E-mail.
Other administrative work
• Preparing valuation documents for our customers.
• Developing official offers to enter into bidding competitions in the Eitmad platform.
Following up with all invoices that are coming from the company’s branch inside Aramco and making sure that the company receives its payments, which includes preparing an official copy of the invoice then sending it by email to the customer (Aramco’s employee). Creating Entry Sheet Verification (ESV) through SAP system after receiving the needed information from the customer. Finally, confirm with the accounting department the receiving of the money.
o Achievements:
I sharpened my analytical skill more by preparing a SRS (Software Requirements Specification) document after analyzing the hospital Transportation System.
Learned how to promote events for the hospital by creating static web site.
My colleague and I developed a project called POC (Point of Care) which is a web site especially for new nurses to train them on the hospital equipment online.