Aishah Al hamoudi

1. Fully accountable for Visa Services for new joiner / renewal and cancellation across EKFC1 / EKFC2 / FP and LC.
2. Improve the employee experience of dealing with GRD for visa services.
3. Implement efficient processes to reduce the admin time spent by the staff.
4. Proactively monitor and track all visa and passport statuses across the company.
5. Eliminate fine payments by company as well as staff by proactively informing staff on renewals.
6. Ensure policy adheres by self as well as the team reporting.
7. Ensure following services are provided agreed SLA, which includes:
a. Employment - Entry Permit application.
b. Visa transfer / amendment.
c. Visa Medical - MC (New/Renewal).
d. Occupational Health Certification - OHC (New).
e. Residence Visa Endorsement (New/Renewal).
f. Visa cancellation.
g. New joiner pick up from the airport and drop off at accommodation.
h. Follow up on passport renewal.
i. RFID tracking for passports.
j. Airport passes/ Minhad passes.
k. Arabic letters/RTA permit
8. Manage the motivation, development, productivity and performance of assigned team members.
9. Support Senior HR Manager in analysis and management reporting.
10. Collate and analyse employee feedback to establish effectiveness of the process and share the findings with manager. Discuss, agree and implement corrective actions to manage any negative feedback related processes, systems and employees.
11. Monitor the renewal of permits and licenses including trade license.
12. Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures.
13. Ensure that all relevant documents are submitted periodically to the immigration office with regard to cancelled / absconding employees in order to be deleted from sponsorship list.
14. Developing and implementing timely and cost effective processes to manage passport and visa activities ensuring documents are tracked and reports are available to monitor progress.
15. Manage and control all financial implications related to visa processing and administration.
16. Keep an update on government regulations and statutory requirements and determine their impact on the company.
17. Responsible to manage Admin & Government relation operations and procedures in order to ensure organizational effectiveness and efficiency.
18. Developing internal and external relationships using formal and informal channels to liaise with appropriate authorities / bodies or contact persons to resolve any problems or matters concerning the Company, its operations or employees, including traffic accidents and police matters.
19. Acting as the first point of contact for senior management with regards to government relations.
20. Promote and build strong positive relationships and reputation with high public officials and their staff.

Leading a team
Public Relations task

Attend to associate’s queries and requests (i.e. HR forms, passport photocopy).
* Prepare standard employee letters on request.
* Minhad Passes processing on Department’s request.

Leave
Payroll
Promotions/transfers documentations

Attend to associate’s queries and requests (i.e. HR forms, passport photocopy).
* Prepare standard employee letters on request (Salary Certificate, visa, etc).
* Actively engage and participate in effective communications within the hotel.
* Adhere at all times to hotel and company rules and regulations and behave in a professional manner.
* Ensure that all employees’ personnel files are updated.
* Updates Personnel & Payroll System (new arrivals, resignations / terminations, transfer/salary changes as per approved Personnel Action Form).
* Self reliant, worked with minimal control and direction.
* Acts on own initiative when appropriate.
* Adapts quickly and positively to new situations.
* Monitor and order if necessary the stationery items, minimizing where possible the operating costs.
* Do employee recognition scheme, like employee of the month, employee of the year, supervisor of the year & manager of the year.
* Ensure the PRO activities ie. Employee Visa and Visa Cancellation are carried out in a timely and efficient manner.
* Experience in training (conducted an induction) and recruitment procedures (from selection till joining formalities

All Departments (Major Management)

Assignments
* Typing P.R.O forms
* Use computer program in

Get the minimum 10 transactions completed within the day (guarantees) as issuance or amendment.
* Complete trainings assigned up to date.