Unit Head HR & Operations
AL MARIAH UNITED GROUP
Total years of experience :23 years, 2 Months
Reporting to the Managing Director, my position is responsible for developing and managing the HR functions & GCC Operations for AL MARIAH UNITED GROUP HR consultancy division. Currently I am heading HR, Business Development, Operations, Bulk overseas manpower recruitment & placement from around the globe, Client relationship, WPS & Payroll Cards, PRO & Administration services divisions of the company.
Reporting to the group CEO of this leading HR consulting/ Recruitment / Outsourcing Company, my role includes but not limited to:
• Talent Management - Full 360-degree recruitment life cycle & performance management.
• Permanent & Contract Staffing
• Bulk Recruitment / Manpower Supply to large sector enterprise
• Client acquisition and relationship management
• Employee relations management
• Employer branding and the management of innovative HR programs i..e HRIS, ATS etc.
• Well versed with labor laws and legal affairs
• Administration & HR (Policies/Systems/Processes & Procedures) service delivery
• Business Development in GCC
Reporting to the CEO, my position was responsible for the full scope human resource management / Business Operations of HOMELAND SECRURITY. Role KPIs were inclusive of but not limited to the efficient HR / business operational service delivery and management of HLS performance management system, compensation and benefits platform, HR policy framework development and governance, job profiling and evaluation, manpower planning and budgeting, recruitment, general administration, facilities and vendor management, ERP implementation, training and development and HR advisory.
My position entailed the full scope management of human resources for IDS. Role KPIs besides ensuring excellent service delivery of operational HR services for over 1000 staff across Pakistan, also included the management of the company's performance management system, compensation and benefits platform, HR policy development and governance, job profiling, job evaluation and organizational restructuring, manpower planning & budgeting, capacity planning and organizational restructuring, employee relations management and advisory and HR support to Senior Management.
Reported to IT manager. My responsibilities are to understand the business requirement from different business units. Analyze them and convert those requirements in flow diagram and also analyze for database normalization and convert into entity relation diagrams. Then I have to delegate this work to my team and programmers, who are working in my team, have to monitor their work at daily bases. Also have to provide the daily and weekly reports to IT manager. At the end of all testing have to upload on live server.
Provide customer support for any problems reported/request received. Prepare progress report and track problems surfaced on a weekly and monthly basis.
Administer, install, configure, provided daily operational support, trouble shooting and optimize Java server for the web users as well as provide the security to reduce unauthorized hacking attempts.
Co-ordinate and conduct backend applications testing for a data warehouse project. Key responsibility is to analyze the problems encountered and provide guidance to the developer in resolving the problem.
Responsible for understanding the interfacing from front end to middleware to back end Hosts.
Trouble shooting and customer problem solving on spot is also including in my responsibilities.
Responsible for Technical and User Documentation, Documentation for workflow and process changes and as well as user training.
Information System strategy and implementation