Akram El Shenawy, Sales & Operations Manager

Akram El Shenawy

Sales & Operations Manager

EET GLOBAL ONLINE BOOKING SYSTEM

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

Sales & Operations Manager at EET GLOBAL ONLINE BOOKING SYSTEM
  • United Arab Emirates - Dubai
  • My current job since December 2011

Duties & Responsibilities;
 Negotiating contract rates, allotment & conditions with hotels.
 Comparing prices with the well-known online selling platforms (i.e GTA, DOTW & Hotel Beds) to identify suitable mark-up policy.
 Computes cost of travel and accommodations of Seasonal Packages.
 Works closely with customers to increase sales & reach the monthly targets.
 Handling MICE enquires quotations and proposals.
 Computing costs and pricing for local and international biddings.
 Participating in the ground handling as a project manager.
 Processing & following up on payments with customers.
 Conducting Sales Calls to the travel agencies inside UAE to convince them to use our online booking system www.eetglobal.com .
 Train the hotels reservation team on how to use the extranet to increase/ decrease the allotment & to control the BAR rates on the system during the highly demanded periods.
 Event Management for corporate meetings, new product launches & incentive trips.

MICE & FIT Operation Manager at Egypt Express Travel
  • Egypt - Cairo
  • June 2006 to October 2011

Responsibilities;
-Managing an ambitious operations team that handles all travel services.
-Negotiating travel deals with hotels and suppliers.
-Comparing prices to identify suitable mark-up policy.
-Computes cost of travel and accommodations of Seasonal Packages.
-Computing costs and pricing for local and international biddings.
-Handling the high end customers (VIP customers) and the top accounts.
-Processing & following up on payments with customers.
-Conducting Regular Sales Calls to the customers in Dubai, Abu Dhabi, Jeddah, Riyadh, Dammam and Kuwait.
- Taking care of the online system bookings.
- Handling all errors on the company's Online Booking System.

Education

Bachelor's degree,
  • at Cairo University
  • June 2006

Bachelor in Science with General Grade Good from Cairo University, Cairo, Egypt

Specialties & Skills

Event Planning
Sales Targets
Microsoft Office
MS Excel
Negotiation
Team Leadership
Amadeus
Microsoft Office
Juniper Online Booking System
Internet
Event Planning

Languages

Arabic
Expert
English
Expert
German
Beginner

Memberships

MPI
  • Member
  • August 2009

Training and Certifications

Event Management (Training)
Training Institute:
American University In Cairo
Date Attended:
February 2007
HOW TO FIND THE NEW LEADS (Training)
Training Institute:
ICCA - INTERNATIONAL CONVENTIONS & CONFERENCE ASSOCIATION
Date Attended:
August 2008