Akram Zalloum

Skills:
- EMC, ExtremeIO, PowerMAX, VMAX, Unity and VNX Administration.
- EMC Data Domain and ECS Administration.
- IBM StoreWize7000 AFA
- Backup & Recovery: Veritas NetBackup, Acronis
- HW: IBM P6, 7 /HPE C7000, Oracle T5, M, T series
- OS: RedHat Linux, Oracle Linux, Solaris, AIX Administration
- Veritas: InfoScal Volume Manager & Filesystem
- Virtualization: Solaris Zones Container, Solaris Ldoms, VMware vSphere, IBM PowerVM
- Clustering Services: RedHat Cluster Suite, Veritas Cluster & VMware HA
Professional Experience:

Infrastructure operation Team Leader 2012 up to date.

Main Duties and Responsibilities
Manage & support more than 200 UNIX Physical Server (750 physical and virtual (Solaris Zones and VMWare VMs) hosting most mission and business critical Orange Telecom services:
• Managed department staffing, including recruitment, supervision, development, evaluation and motivation for a staff of 8 full time employees
• Managing and supporting different IT applications/tools to serve Orange services: call centers, shops, and corporate such as Billing, CRM, ERP, Reporting tools (Data Warehouse & BI), Intranet/Internet Portals. etc.
• Research new technologies and check future needs to keep the technical infrastructure is kept up to date.
• Monitor systems and identify performance issues proactively work within strict time frames and elevate incidents within defined timeframes
• Ensure high availability of enterprise system and data platforms that support internal employee business
• Capacity planning, performance analysis, assist with business continuity & disaster recovery and testing,
• Manage maintenance contracts and reduce the OPEX.
• Provide Full support for OS (Solaris/RedHat & AIX) and Solaris virtualization (zones and Ldoms); Patching and Performance tuning on IBM/ORACLE M & T5 Series and HPE C7000
• Manage, Monitor and audit using automated scripts and build-in systems utilities.
• Installation and Management of Cluster services. (Veritas Volume Manger, Veritas Cluster and Linux RHCS).
• Installation, configuration of VMware ESXi 6.5 & Cluster
• Migration of Local existing machines (P2V) and from the Public Cloud to the local one (V2V).
• Full administration including Backup and restore, patching, performance tuning and monitoring.
• Penetration testing and Vulnerability Management and keep system up to date
• Securing UNIX servers using native tools and new written scripts.
• Supervise managed services (hosting services) for external customers and collaborate with other departments (Nuqul Group & IEC).
• Manage and work with teams to coordinate the enterprise's response, recovery and restoration activities in the face of an actual disaster.
• Managed root cause analysis to eliminate downtime, increase system availability and improve SLA consistency.
• Penetration testing and Vulnerability Management and keep system up to date

Managed Service (NUQUL GROUP) :-
• Design, management, maintenance and architecture of storage IBM V7000 AFA
• Virtualized environment, IBM servers P7 (Server virtualization with IBM PowerVM /VIO), network devices, and productivity tools.
• Build & configuration OS AIX 6.x
• Build & configuration Veritas NetBackup 7.x, Media Server and Policies.
Managed Service (The Independent Jordanian Elections Commission) :-
• Design, management, maintenance and architecture of HP Storeone Responsible for management, maintenance and architecture of Infrastructure HPE Blade, HP storage and 3PAR(8200) and Storeonce (3540) for Backup to Disk
• Installation & configuration OS Linux 6.x and Oracle Linux.
• Installation & configuration Veritas Netbackup 8.x and Media Server.

Expert storage from 2007 to 2011:
• Documented and implemented operational storage best practice processes and procedures related to the EMC storage environment, consistently completing each project milestone in compliance with strict timelines and project requirements.
• Evaluated current storage environments in two datacenters that included EMC & VMware sphere Linux and Windows supporting Oracle database and SAP applications.
• Recommended storage perspective configuration and architecture changes to meet the SLA with fabric and storage environment to achieve optimum performance.
• Optimized and supported storage and related components to consistently achieve high performance during various business applications by tuning the storage configuration as necessary.
• Planned, managed and provided assistance to EMC Engineer with numerous hardware upgrade projects: disk drive enclosure, disk shelf and node upgrade.
• Migration of data from Old EMC array to New EMC array
• Preparation and execution of server patching and upgrade on more than 200 servers including HP-UX, AIX, Solaris and Red Hat Linux servers. Servers included AIX HACMP clusters.
• EMC Symmetrix VMAX and DMX.
• Administration of Enterprise level EMC Storage subsystems VMAX and DMX.
• Disaster Recovery Test activities.
• Configuring the EMC Symmetric remote replication solution SRDF/S.
• Configuring the EMC Symmetrix local replication solution Time Finder clone and BCV.
• Thin LUN migrations in VMAX.
• End-to-End operations of thin provisioning in VMAX and DMX.
• Storage provisioning and reclamations in VMAX, Unity.
• Troubleshooting storage related issues.
• Storage provisioning and reclamations in EMC Symmetrix Vmax, Unity, VNX, Clarion and DMX.
• Monitoring on EMC Symmetrix VMAX and DMX storage frames.
• Configuration of local replication solution Snap View Snapshot and Clones.
• Allocating storage to Systems from Clarion using UNISPHERE Very good with Navisphere and
• Unisphere.
• Powerpath management skills on UNIX/LIUX & windows.
• Worked on Brocade directors and created aliases, zones, zone sets, and also VSANS in order to provide completely isolated fabric topologies using Cisco CLI and Fabric Manager.
• Troubleshooting issues relating to zoning, path failures, disk failures, or HBA replacement.

Senior Unix / Linux System & storage from 2001 to date 2007:
Administer more than 450 UNIX/Linux servers hosting more than 350 Oracle Databases (9i/10g/11g/12c)
• Installing Solaris 9, 10 on SUN SPARC, Intel using Web start, Interactive
• Installing AIX 5.3 & 6 on IBM, servers P570-p5, P570-p6, P650, AIX 5.3, LPAR
• Installing Linux 5.x, 6.x & 7.x on Vmare on HPE Blade Platform
• & Custom Jump Start with Package Administration.
• Handing UFS / VxFS / JFS / / Ext2 / Ext4 file system.
• Managing users. Computers & Groups.
• Implementing trust relationship at user and server levels.
• Configuring Local, Remote and Network printers.
• Performing Local / Remote Backup & Restore, Performing Full / Incremental Backups (DAT / DLT).
• Setting SAMBA server & APACHE server implementation in UNIX all.
• Performance tuning (Hardware level, O/S level, Kernel tuning, I/O
• Installing and administrating security tools like TCP /IP
• System administrator knowledge in IBM - AIX,
• Implementing knowledge in Veritas Volume Manager.
• Implementing RAID level using VxVM
• Administration tasks in EMC VMAX, VNX and Brocades switches.
• Installed and Configured applications like Veritas NetBackup.
• Implemented efficient and reliable Backup and Recovery Strategies.
• Experience managing multiple Sun Enterprise platforms.
• Sound Knowledge in UNIX shell programming.
• Update All Firmware System Bios & HBA Firmware to compatible matrix with SAN switches and EMC storage
• Assure the Service Level Agreements are being met by the Vendors
• Monitoring and Performance Tuning of Servers
• Plan and Recommend System and Data Backup
• Planning and Recommending Disaster Recovery Strategies and Policies
• Manage a team of system support personnel
• Follow-up & check with vendor for the update latest technology
• Administration tasks on EMC DMX1000 & DMX4.VMAX
• Creating Initiator Groups, Port Groups, Storage Groups and Mask views.
• Maintaining connectivity for SAN switch (Brocade) and EMC VMAX.
• Maintaining DR setup.
• Creating clones and exporting to required hosts.
• Troubleshooting tasks on EMC VMAX.