Store Manager
Mail Box Etc
Total years of experience :4 years, 2 Months
01 September 2012 Mail Boxes Etc. Barnet Barnet, Herforshire
Perform Opening/Closing Duties
Run end of day reports and report sales figures to my line manager
Attend customer and assist them in choosing service
Up selling and cross selling products
Deliver excellent customer service
Process orders on EPOS
Track orders and follow up on delayed ones
Follow up on quarterly customer survey reports to improve service and in turn of sale and profit
Make store presentable and keep it always tidy
Assign duties to other staff members
Review Payroll
Mar 2013 - Apr 2013 Zad London, United Kingdom
Snr Manager
I set the work plan for the company managers, set the buget plan, plan the strategy for the future goals of the company. Still working there
Sales Assistant
Attending Customer needs
Operate EPOS
Inventory / Check deliveries
Food Safety and Hygiene
Cross selling / up selling
Opening and Closing Duties
Cash Auditing
EPOS operation and training
Assistant to Marketing Manager
Assistant to Ordering Manager
Reception /Order Taker
Order taking
Dispatching of orders
Dealing with customer queries
Handing customer complaints before getting line Manager involved
Training and Coaching
Food preparation
Stock inventory (weekly)
Project Managing (Sales Growth)
Delivering good customer service
May 2013 LSBM Pass, United Kingdom Business and Management, Bachelor (BSc/BA), GPA Pass OTHER CERTIFICATES
2013 BSc London School of Business and Management, United Kingdom