Assistant relationship officer
Banque Saudi Fransi
Total years of experience :12 years, 9 Months
-Researching and filing exceptions or customers deserving upgrads to the head office.
-Communicating with customers who had earned the upgrades.
-Communicating with customers to confirm financial transactions on their account.
-Attracting clients with high limit of financial records.
-Managing, observing and monthly review for the filling.
-Digitizing all th documents after it has been signed ether by me or the manager.
-Verifying that all documents follows the business standards.
-Counting issued ATM cards and remaining cards and report them at the register.
- Reporting the mail to the head office after being reviewed and singed by me.
- Responsible for training new employees in customer service area.
-providing account services to customers by receving deposits and loan or visa payments, cashing or depositing checks, withdrawals and transferring money to another accounts the same bank, local banks and international banks, also, currency exchange.
-balancing cash at the end of shifts, and calculate daily transactions using computers, calculator, or adding machines.
-maintaining customers confidence ad protects bank operations by keeping information confidential.
-identifying transactions mistakes when debits and credits do not balance.
- responsible for the branches ATMs replenishment and reconciliations.
-Meeting clients and helping them to acquire the needed service in a timely manner.
-Marketing offers to current & potential clients.
-Circulating through all the designations as an introduction to Banking business.
-Following up pending customer service cases with head office.
-Balancing & verifying stores account.
-Contact some of the customers and the employees to verify transaction.
-Writing reports to the manager at the end of the day.
E-learning
Two years and 6 months First year English Courses Second year Banking specialized With three months training
