Alaa Al Biqawi, Operations Manager

Alaa Al Biqawi

Operations Manager

Sharing Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration and Psychology
Experience
6 years, 1 Months

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Work Experience

Total years of experience :6 years, 1 Months

Operations Manager at Sharing Group
  • United Arab Emirates - Dubai
  • November 2017 to May 2018

 Manage and Monitor the company’s daily activities and long-term plans to
established work guidelines.
 Provide oversight and leadership in executing projects from planning to
completion.
 Build an effective team of leaders by providing guidance and coaching to
subordinate managers.
 Develop the projects work flow and maintain management guidelines by
updating the company policies and procedures.
 Act as the public speaker and public relations representative of the company in
ways that strengthen its profile.
 Maintains organization staff by establishing a recruiting, testing, and interviewing
program; candidate selection; recommending changes.
 Maintains the work structure by updating and preparing job descriptions for all
positions.
 Maintains a pay and salary plans, scheduling and conducting job evaluations,
preparing monthly pay and salaries budgets.
 Improve continently the HR operations, the employee community and
environment.

Operations and HR Manager at Gulf Consultation and Training Company_ Jadarah Group
  • Jordan - Amman
  • June 2013 to June 2017

 Preparing logistics and support plans for the company projects and training.
 Developing and implementing methodologies and tools to enable effective
execution of plans.
 Preparing and working on Procedures, support policies and methodologies.
 Managing operations, including, material and personnel; ensure timely,
accountable and cost-effective.

 Lead the strategic planning process for the projects, including organizations, content development and facilitation for strategic planning process and executive planning sessions.
 Preparing reports on progress of each project.
 Organizing all procedures of recruitment, on the job training, and prepare new
employee contract.
 Completing human resource operational requirements by scheduling and
assigning employees; following up on work results.
 Following up with Employee KPIs, performance and evaluations.
 Preparing financial and managerial reports that it related to all operations and
events.

Training Officer at Gulf consultation and Training Company
  • Palestine - Ramallah and Al Bireh
  • January 2012 to May 2013

Part time position
Identify training and development needs within an organization through job analysis. Design and expand training and development programs based on the needs of the  organization and the individual.  
Prepare training materials for effective training. 
Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization. 
Monitor and review the progress of trainees through questionnaires. 
Evaluate training and development programs.
Help line managers and trainers solve specific training problems.

Education

Bachelor's degree, Business Administration and Psychology
  • at Al-Quds University
  • May 2013

Specialties & Skills

Writing
Training
Start up Operations
Planning
Project Management
MANAGEMENT
PERSONNEL
time management
Training and presentation skills
organizational skills
business writing
proposal writing

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Human Resource Management Practices (Training)
Training Institute:
Jadarah Group
Date Attended:
March 2015
Strategic Management and Planning (Training)
Training Institute:
Jadarah Group
Date Attended:
January 2016
Introduction in Programming (Training)
Training Institute:
Udemy
Date Attended:
January 2018
Strategic Sales Management (Training)
Training Institute:
Coursera
Date Attended:
March 2018
Project Management (Training)
Training Institute:
Coursera
Date Attended:
February 2018
From Idea to Project (Training)
Training Institute:
Coursera
Date Attended:
January 2018

Hobbies

  • Writing and Blogging
    https://alaaalbiqawi.wordpress.com/