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Alaa Aljbour, Admin Officer

Alaa Aljbour

Admin Officer·Emirates Development Bank

United Arab Emirates

Bachelor's degree, Business Management

Work experience

Total years of experience: 11 years, 7 months

Admin Officer

August 2022 - Present

Emirates Development Bank

Abu Dhabi, United Arab Emirates

August 2022 - Present

-Manage daily incoming and outgoing mails.
-Documents Filing and Management.
-Coordinate with various department as task assigned.
-Manage petty cash and prepare various forms, including Employee Acknowledgement Receipt Forms, Petty Cash Vouchers, Invoice Receipts, etc.
-Maintain pantry and stationery inventory, ensuring adequate supplies are available for employee use.
-Track and prepare invoices for stocks of snacks and drinks received from suppliers.
-Oversee and manage inventory of CEO office items for meetings, events, and workshops.
-Collaborate with relevant department to promptly meet employees need of stationery, pantry, and CEO office supply needs.
-Maintain and restock First Aid Kit boxes.
-Manage access to the office building for employees, visitors, suppliers, and customers to ensure a safe and secure environment.
-Attend meetings, record minutes, and distribute to attendees via email.
-Coordinate with FM service providers to promptly address and resolve maintenance requests, ensuring quick and efficient closure of issues
Conduct research, gather data, and prepare reports, presentations, and proposals using various tools and software.
-Design and produce bilingual signs to promote hygiene and cleanliness in meeting rooms, phone booths, and other areas.
-Draft professional memos, emails, and letters in a concise and effective manner.
-Send meeting invitations with all necessary details to internal and external attendees.
-Develop and implement office policies and procedures for safety, security, and confidentiality.
-Schedule meetings and appointments for the Admin team and management.
-Act as a liaison between the bank and external stakeholders, including vendors, customers, and government entities.

Company industry:
Banking
Job role:
Administration

Admin Assistant

November 2019 - May 2022

Cirta Electro-Mechanical Maintenance-Sole Proprietorship L.L.C

Abu Dhabi, United Arab Emirates

November 2019 - May 2022

1-Prepared Quotations, technical and commercial proposals, correspondence letters, tenders and submition to client through E- bidding portal, hard copy or by email, respond to tender inquiries from Clients electronically, post office & supply store.
2-Used proper methods for collecting data, employing correct analyses and presenting the results.
3-Prepared contracts & agreements, and compiled presentations & reports.
4-Prepared documents for meetings, managing calendars.
5-Register as a supplier with government entities.
6-Responsible for internal and external correspondence letters and emails .
7-Managed paperwork and maintained filing systems.
8-Track completion of key deliverables to ensure deadlines were met consistently.
9-Provided administrative support to General Manager.
10-Drafted executive summaries, emails, documents, and presentations to provide high- level support to management.

Company industry:
Facilities & Property Management
Job role:
Administration

Coordinator

August 2017 - February 2018

Nation Tech Company

Abu Dhabi, United Arab Emirates

August 2017 - February 2018

1-Administered end-to-end management of multiple projects from conceptualization
and visualization to technology mapping and final execution of projects.
2-Executed high level of proficiency and artistry; recommended proposals to the
government for products and services being offered by the company.
3-Designed and produced marketing communications (print & digital) pieces such as
brochures by using Photoshop.
4-Translation of contracts, partnership agreement, teaming agreement etc. from Arabic
to English and vice versa.
5-Sent proposals & quotations to government & companies for the product and services
that are offered.
6-Organized and attended stakeholder meetings; scheduled appointments; prepared
meeting’s agendas; recorded minutes of the meeting.

Company industry:
Cyber & Network Security
Job role:
Administration

Project Manager

January 2015 - August 2016

Etisalat Engineering Department /Network Development

Abu Dhabi, United Arab Emirates

January 2015 - August 2016

1-Streamlined project management, including project planning, budgeting, project
enhancement, monitoring, and adhering to time constraints and schedules.
2-Monitored project performance by the risk management and policies.
3-Archived and updated strategic projects in the ND Eye Projects Tracker System.
4-Coordinated with other teams' PMO or project managers in case if there are critical
issues, risks or dependencies between them.
5-Prepared projects activities calendar to track all the projects activities and remind the
project manager of the tasks which are due each month.
6-Responsible for a monthly report on the progress of special and strategic projects.
7-Track the action points assigned by the senior director and senior manager.

Company industry:
Telecommunications
Job role:
Management

Service Administrator

January 2014 - September 2014

Rapiscan Systems LLC

Abu Dhabi, United Arab Emirates

January 2014 - September 2014

1-Prepared the invoices, purchase quotes, and material PO by using Navision/Citrex
System as well as posted the completed work order.
2-Prepared the service, spare, training and contract quotation and send it to the client
for their approval and renewed service contracts in the system.
3-Performed permits preparation for the Engineers, a database of the quotations,
invoices and purchase orders in a spreadsheet.
4-Created work order for the Engineers to work on the site.

Company industry:
Security & Fire Systems
Job role:
Administration

Admin Assistant in Contracts Section and Sales Executive in Small Medium Business Section

November 2011 - December 2013

Etisalat

Abu Dhabi, United Arab Emirates

November 2011 - December 2013

1-Prepared Certificates like RFS, PAC, FAC, and CC (Ready for Service/Provisional Acceptance Certificate/Final Acceptance Certificate/Completion Certificate).
2-Entered all signed contracts and put-up memo information in the PCCT System.
3-Drafted, Identified, and renewed appropriate contract requirements, contract amendments, and contract addendums.
4-Assisted in managing contracts to ensure cost, service and quality requirements are met to the company's satisfaction.
5-Managed sales process for new prospects' initial contact to closure. Dealt with customer enquiries face to face, over the phone or via email.
6-Worked closely with the marketing team to produce any sales collateral required for the target market and achieved revenue targets & objectives.
7-Assisted and follow-up in the development of project proposals, cost estimates, budgets, timelines, schedules, and pre-installation activities e.g. confirming delivery dates of equipment and software.

Company industry:
Telecommunications
Job role:
Administration

Education

Abu Dhabi University

January 2011

January 2011

Bachelor's degree, Business Management

United Arab Emirates

I graduated with a Bachelor's Degree of Business Management, minor in Marketing from Abu Dhabi University
View attachment

Skills

Oracle
Expert
Oracle
Expert
SAB 104
Expert
SAB 104
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Marketing
Expert
Marketing
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
EMAIL
Expert
EMAIL
Expert
GENERAL MANAGEMENT
Expert
GENERAL MANAGEMENT
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
LETTERS
Expert
LETTERS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
PRESENTATION SKILLS
Expert
PRESENTATION SKILLS
Expert
Oracle
Expert
Oracle
Expert
SAB 104
Expert
SAB 104
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Marketing
Expert
Marketing
Expert

Languages

Arabic
Expert
English
Expert