Alaa Al- Zagha, Regional Service Engagement Manager

Alaa Al- Zagha

Regional Service Engagement Manager

Saudi Business Machines

Location
Saudi Arabia
Education
High school or equivalent, information Tech
Experience
19 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 8 Months

Regional Service Engagement Manager at Saudi Business Machines
  • Saudi Arabia - Riyadh
  • My current job since August 2012

Responsible for Sales & delivery of my territory; Set strategies of up selling & cross selling for Lead accounts to achieve planned Revenue, Gross profit along with maintaining P&L.

Project Manager & Technology Track Leader at AppsPro
  • Saudi Arabia - Riyadh
  • May 2012 to August 2012

 Manage SBM Project delivery team.
 Manage three different Vendors in a program.
 Manage project budget and monitor costs.
 Participate in building solutions and workarounds.
 Guided the customer to standard implementations with fulfilling project objectives.
 Report to C level managers through steering committees/ progress reviews.
 Build strong vendor-customer relation.

Manager - Delivery & Advisory Services at INTRACOM IT SERVICES Middle East & Africa
  • Jordan - Amman
  • September 2005 to June 2012

Manager - Delivery & Advisory Services

Application Developer at Al rajhi Holding
  • Saudi Arabia - Riyadh
  • July 2004 to June 2005

Application Developer

Education

High school or equivalent, information Tech
  • at Jordan University for Science Technology
  • January 2004
Diploma,
  • at Modern American School
  • January 2000

Specialties & Skills

Design Development
Oracle E Business Suite
Technical Leadership
Project Management
Telecommunications
IT Service Management
Integration
Business Analysis
Requirements Analysis
Databases
Oracle SQL
MS Project
Oracle E-Business Suite
Oracle Applications
Systems Analysis
Business Intelligence
Pre-sales
Project Planning
Database Design
Software Project Management
Strategic Planning
Problem Solving
Consultancy
Project Cost Control
Digital Transformation
Customer Experince
Portfolio Management
Consultancy
Vendor Management
Team Leading
Conflict Management
Siebel CRM

Languages

English
Expert
Arabic
Expert

Training and Certifications

Project Manager Professional (Certificate)
Date Attended:
May 2009
Valid Until:
June 2009