IT Project Manager
RAK - Electronic Government Authority (EGA)
Total years of experience :19 years, 4 Months
Managing the Digital Transformation program in RAK Municipality, with progressive experience in planning, designing, executing, implementing, leading, consulting and delivering projects; scope definition, emirate evaluation and ranks assessments and advises; handle and communicate with the third parties engagements; SME in projects problems’ solving
- Participates in task assignment, and follows-up on task completion and quality.
- Commits to the deadlines through follow-up the tasks with team members.
- Coordinates work tasks and activities among team members and with external parties.
- Provides team members performance evaluations.
- Sticks to assigned tasks deadlines.
- Plans, prioritizes and organizes tasks and activities, for self and team.
- Reports in a timely manner tasks progress and deadlines schedule variance of less senior resources.
- Represents analysis team in project meetings and solution discussions.
- Verifies continuously with both the customer and the technical team to ensure requirements feasibility and accuracy.
- Develops and presents s/w POCs and prototypes whenever required for project success.
- Understands the capabilities and risks of existing infrastructure technologies.
- Develops, reviews and validates design documents (Architecture, database and detailed design) to ensure their compliance with the project requirements.
- Chooses the right medium of communication.
- Advises customer on options and risks.
- Sets customer’s expectations for the company’s deliverables.
- Plans for requirements gathering related activities.
- Evaluates information gathered from multiple sources, reconciles conflicts and decomposes high-level information into details.
- Develops, verifies requirements and analysis documents and ensures their quality and accurate coverage of the project scope.
- Analyzes and provides insight into complexity of business requirements, user interface design and creates solutions that reduce technical complexity while maximizing business and user benefits.
- Understands/Analyzes change requests and performs change requests sizing and impact analysis.
- Verifies (with technical team) the accuracy of the developed solution verses the project requirements, analysis and design documents.
- Participates in task assignment, and follows-up on task completion and quality.
- Commits to the deadlines through follow-up the tasks with team members.
- Coordinates work tasks and activities among team members and with external parties.
- Provides team members performance evaluations.
- Sticks to assigned tasks deadlines.
- Plans, prioritizes and organizes tasks and activities, for self and team.
- Reports in a timely manner tasks progress and deadlines schedule variance of less senior resources.
- Represents analysis team in project meetings and solution discussions.
- Verifies continuously with both the customer and the technical team to ensure requirements feasibility and accuracy.
- Develops and presents s/w POCs and prototypes whenever required for project success.
- Understands the capabilities and risks of existing infrastructure technologies.
- Develops, reviews and validates design documents (Architecture, database and detailed design) to ensure their compliance with the project requirements.
- Chooses the right medium of communication.
- Advises customer on options and risks.
- Sets customer’s expectations for the company’s deliverables.
- Plans for requirements gathering related activities.
- Evaluates information gathered from multiple sources, reconciles conflicts and decomposes high-level information into details.
- Develops, verifies requirements and analysis documents and ensures their quality and accurate coverage of the project scope.
- Analyzes and provides insight into complexity of business requirements, user interface design and creates solutions that reduce technical complexity while maximizing business and user benefits.
- Understands/Analyzes change requests and performs change requests sizing and impact analysis.
- Verifies (with technical team) the accuracy of the developed solution verses the project requirements, analysis and design documents.
- Participate in defining project scope & deliverables.
- Supervise Business analysts (assigning tasks, monitor progress, resolve pending issues.
- Prepare analysis phase initial estimation (size, effort) & initial requirements elicitation plan.
- Accurately and efficiently identify, define, document and present business & functional requirements.
- Creat use cases to clarify system behavior & alternative passes.
- Prepare requirement database & traceability matrix.
- Report actual efforts spent & update task percentage achieved (regular time sheet).
- Resolve conflicts & help to get customer’s approval on business requirements & SRS.
- Act as stratigic partner between the business community and IT development teams.
- Build relationships with key stakeholders, and work with them to priorities system deliverables.
- Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
- Facilitate workshop sessions involving development, QA and support representative to ensure deliverables for future releases are agreed and requirements are clear, documenting user stories and acceptance criteria.
- Working in a multi-disciplined Agile team, use experience to contribute to support, development and quality assurance processes.
- Identify gaps between the current deployment of applications and future requirements that have evolved due to organiztional growth, changes, or strategy, translate business requirements into system definitions and solutions.
- Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met.
- Hands-on experience of full project, software development life cycle required.
- Analyze requests or requirements for application patches or upgrades to determine impact to business and itegrated systems.
- Promote use and acceptance of project methodology and documentation standards.
- Assisting in any additional tasks requested by Direct or Unit Manager.
January 2011 - Present
Quality Assurance Engineer at CIL (Commercial International Life Insurance)
Egyptian joint stock company; offering life insurance products. (Shareholders: CIB and Legal and General)
Duties and Responsibilities:
• Responsible for implementing and recommending improvements to QA policies, standards and procedures.
• Responsible for conducting manual and automated testing.
• Interacted with Peers, QA Managers, Business Analysts and Developers in solving various issues.
• Performed research to solve testing defects.
• Training the business departments' colleagues on the new applications.
• Support the business departments' colleagues in their system issues.
• Handling the raised business' issues and complains.
• Improve the department objectives' plan, and execute it.
• Create the new team's joiners' plan, and work on enhancing their skills.
January 2005 - January 2011
Quality Assurance Engineer (Carrying business Analysis & Project coordination duties) at Tarot Garranah Tours
One of the largest Tourism companies in Egypt
Duties and Responsibilities:
• Assigned the tasks of analyzing business requirements, creating test plans and test cases.
• Assigned the tasks of generating SQL queries to execute DB2 platform in recovering test data and to test data integrity.
• Handled the responsibilities of executing test scripts, reporting bugs and enhancements.
• Responsible for implementing and recommending improvements to QA policies, standards and procedures.
• Responsible for conducting manual and automated testing.
• Interacted with Peers, QA Managers, Business Analysts and Developers in solving various issues.
• Assigned the tasks of handling and solving client's issues.
• Performed research to solve testing defects.
• Updated release bugs and issues found during testing by using issue-tracking processes.
• Handled the tasks of testing Microsoft-based and web-driven applications.
• Responsible for reviewing requirement specifications and updating the existing test cases.
• Assigned the tasks of identifying the defects in software applications and logging them to the Team Tracker.
• Participated in various project status meetings.
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Bachelor: • Computer and Information Science - Al Alsun Higher Institute (2004)
