مدير مبيعات
شركة التنمية
Total years of experience :22 years, 4 Months
•Setting direction for Sales Supervisors by defining and communicating sales targets for each of them.
•Giving feedback and gaining commitment to improving area performance by conducting improvement-focused coaching sessions and attending sales session endorsement.
• Ensuring that his sales areas operate cost effectively and yield maximum results by regularly reviewing route and area performance and the factors that drive cost effectiveness and sales performance (e.g. call rates, stock rotation, new customer additions, etc.)
• Checking the daily Stock Inventory Report with sales supervisors.
• Increasing sales turnover in area by actively identifying and exploring new business potential.
• Maintaining good customer relations by solving and/or helping Sales Supervisors to solve customer complaints promptly.
• In case of customer complaint, assess the product physically; send the relevant complaint form to the Assistant to CEO, along with the product photos. Affected product, if any, must be kept in the cold store for quality inspection till the quality complaint is closed.
• Maintaining a customer quality complaint file for each customer in branch office with details of closing the claim.
• Ensure that all blue trays are accounted for and no loss is being incurred using the “Blue Trays Tracking Report” (Annexure 1), received on weekly basis from Outbound Logistics Supervisor.
• Preventing fraud by reviewing routes to detect indicators of wrongdoing as early as possible.
• Get outstanding balance conformation annually from the customers.
• Conducting surprise visits to ensure that customers are visited and invoices/Truck Stock is up to date.
• Contributing to better management decision making by preparing and presenting timely market-related reports as required by his General Manager.
• Achieving his overhead budget by controlling operating costs and overheads in his areas.
• Improving the salability of the entire product range by managing the use of merchandising resources.
• Maintaining a healthy and safe working environment by personally adhering to, and ensuring the adherence of his team, to policies and procedures on health, safety and hygiene.
• Managing the right number of Sales Supervisors and Salesmen to serve the routes in area by systematically planning and implementing employees’ vacation schedules and by accurately forecasting recruitment needs.
• Ensuring that Sales Supervisors and salesmen are equipped with skills and knowledge for the job by providing trainings that address clearly defined training needs.
•Helping Sales Supervisors and salesmen meet or exceed job expectations by monitoring, coaching and motivating them and accompanying or visiting them in the market regularly.
• Submitting a route riding plan to the Sales Coordinator at the beginning of every month. Follow the plan and submit a report on month’s end to the Sales Coordinator. At least 6 such visits to the market must be made by the ASM.
• Overseeing the efficient performance of day-to-day activities in his sales areas by monitoring the compliance of individuals to procedures on pre-selling, selling and post selling activities.
• Ensuring the optimum use of material resources (vans, chillers, etc.) provided for the sales areas by regularly monitoring and keeping track of their deployment, and dealing promptly with problems arising from usage and accountability of individuals.
• Getting approval from GM Sales, if in extraordinary circumstances, a delivery driver is used to make sales in Key Accounts or Van Sales channels. However this practice is highly discouraged.
• Ensuring the effective management of credit accounts within the areas by implementing the company’s Credit Control Policy.
• Ensuring that all Supervisors working with credit customers deliver the statement of accounts to their respective credit customers, and maintain the statement of accounts record of each customer in the branch office.
ادارة المواقع و تنظيم مواقع البيع و الاشراف على المبيعات و التحصيل المالي و المديوينيات
ادارة اقسام الاغذية و تدريب الموظفين و وضع الخطط و تطوير المبيعات و خدمة العملاء
Sales Control Manager food
2009 to 2013
Follow-up invoices and price and sales centers.
Deployment plans varieties by region and population density.
Follow the markets, supermarkets and enter weekly and monthly festivals.
Introduction of new varieties to the market and customers opening accounts and supply agreement and the signing of contracts.
Direct contact with senior officials and customers and rental sites for your company offers.
Follow debts for Salesman and permanent collection and the absence of bad debts in the market.
Follow the existing items when customers not the end of history and move the product at the client.
Upgrade performance participate in field work and training on sales and customer service.
Control routes in vans and daily download and goal-setting and the spread of varieties on the market.
Reporting weekly and monthly management and work to increase daily and monthly sales for the company.
Goal-setting own Salesman by the quality and the quantity and expiration date
ادارة و تنظيم اقسام الاغذية و المبيعات و متابعتها و تطويرها و وضع الخطط للعمليات البيعية في المنطقة
Head of Food Control Geant Hypermarket
2005 to 2009
Continue Forums and cleanliness.
Follow-up offers published in magazines.
Follow-up requests managers, quantities and reducing damaged.
send daily reports to the Director General and administration.
Follow-up profits and sales and purchases.
constant contact with the financial accounts and to handle errors.
Follow-up customer service to solve the problems.
meeting with employees to raise their performance at work.
Follow-up monthly and annual inventory.
Carrefour Dubai Control Fresh Food
March 2002 to October 2005
quality control of fresh food.
control of the workers and the application of the laws of the company.
Follow-up health cards and hygiene markets.
Follow-up offers in the market and developed
