Alae eddine Mouaden

I co-founded BeeSphere Inc. a startup providing software infrastructure for business integration, process automation and management.
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Missions
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- Directed marketing research and analysis to identify and evaluate business opportunities; anticipate market trends; and provides guidance to optimize the Product Portfolio Management process
- Produced business plans and provided advises on maximizing the value of the business.
- Developed value based selling methodologies and sales tools such as business case templates, presentations and website content.
- Managed all accounting and financial aspects of the startup.
- Assisted the Moroccan subsidiary’s management team in formulating a marketing strategy and acquiring first clients.
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Results
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- Contributed to the design, development and launch of the first Cloud Integration Platform fully manageable from a browser (patent pending).
- Contributed to the acquisition of investors and customers for the Moroccan subsidiary.

Caisse de Dépôt et de Gestion - financial institution in charge of receiving, investing and managing savings capital - launched its Group’s Quality Program to support its spin off strategy and promote operational excellence across its 40+ subsidiaries through the adoption of internationally recognized management best practices.
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Missions
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- Assisted corporate/subsidiary executives and directors in the identification, planning and budgeting of programs, projects and initiatives to align with Group’s Quality Policy.
- Provided project management assistance enabling CGI (Construction & Real estate) and Papelera (Paper Manufacturing) define, plan and implement the ISO 9001 certification program.
- Organized inter-subsidiary knowledge transfer.
- Implemented an automated survey management process to continuously capture and analyze customer/employee perception end requirements; and suggested improvement projects to enhance their satisfaction levels.
- Designed and launched a quality management program based on EFQM and BSC models to enforce corporate strategy and governance policies; and promote process excellence, self-Assessment and management best Practices adoption across corporate structures and subsidiaries.
- Successfully delivered an internal consulting engagement focusing on the design, implementation and ISO 9001 certification of a quality management system for the consignment activities.
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Results
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- Delivered a major customer satisfaction survey within judges and institutional customers of the consignment activities (Press release and survey results available at: http://www.lematin.ma/Actualite/Journal/Article.asp?origine=jrn&idr=113&id=2331).
- Contributed to the ISO 9001 certification of CGI (Construction & Real estate) and Papelera (Paper Manufacturing).
- Designed and launched the CDG Group’s Quality Program in 2008.
- Directed the ISO 9001 Certification of the consignment activities in 2009.

Maroc Telecom launched the ISO 9001 Certification Program to support its transformation from a public to a private organization integrated into the Vivendi Group. The challenge was to improve cross-functional leadership, change mindsets/behaviors and transform overall performance.
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Missions
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- Designed and structured business process improvements to align with ISO 9001 requirements.
- Insured the documentation of business processes in terms of requirements, policies and procedures.
- Analyzed business processes; identified risks/objectives; designed and implemented controls/Key Performance Indicators.
- Conducted audits insuring that all management and employees act in conformance to the company quality management system.
- Coached and supported managers and process teams on all aspect related to the quality management system (implementation, evaluation, revision, reporting and maintenance).
- Supported major programs, projects and initiatives (Revenue assurance, Sarbanes-Oxley (SOX) Compliance, Information Security Management System/ISO 27001Certification and Business Process Automation) as management system, methods and domain matter expert on: Billing & Revenue Management; Marketing & Offer Management; and Information Systems Management.
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Results
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- Insured the certification of the Macro Process «Billing & Revenue Management - Mobile» in 2003.
- Contributed to the improvement of Product Portfolio Management processes and TTM (Time to Market).
- Contributed to the improvement of billing data and cycles.
- Contributed to the improvement of debt collection cycles and rates.
- Contributed to the improvement of IT Projects and Problems Management.
- Directed the certification of Billing & Revenue Management; Offers Design, Development and Commercial launch; and Information Systems Management processes.

CMH is an oil company which is involved in the purchase, storage, transport and distribution of all petroleum products across Morocco.
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Missions
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- Formalized «Supply Chain» processes and procedures to prepare the implementation of an ERP System.
- Implemented the MEGA PROCESS tool for modeling and documenting business processes and procedures.
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Results
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Contributed to delivering the convergence study, selecting the ERP (SAP) and launching the project.