Alamelu Gounder

• Regulatory Compliance & Quality Assurance
Led monthly audits and conducted 40+ staff spot checks, improving documentation accuracy from 30% to 80% . Successfully passed
multiple external audits and executed 3 disciplinary cases with full procedural compliance. Provided peripatetic cover across vacant
locations to maintain service continuity and compliance standards.
• HR Lifecycle Management & Staff Development
Managed onboarding and DBS/training allocation for 5+ staff weekly, depending on documentation availability. Maintained a
dynamic staff pool to ensure workforce readiness. Completed 5 probation reviews and 2 annual appraisals on schedule. Acted as first
point of contact for HR queries, offering coaching, mentoring, and resolution support.
• Training, Engagement & Resettlement Support
Oversaw training matrix with ≥95% staff compliance. Delivered high-quality guidance to participants in custody and community
settings, helping them overcome barriers to resettlement, achieve milestones, and build skillsets for sustainable employment.
Facilitated staff feedback and ensured timely internal communication through official channels.
• Safeguarding, Complaints & Sponsorship Oversight
Handled safeguarding concerns and complaints within 24 hours, reducing repeat incidents by 20%. Maintained detailed logs and
ensured resolution in line with policy timelines. Supported visa documentation and renewals with 100% compliance. Maintained
weekly contact with high-risk clients to ensure safety and satisfaction.
• Peripatetic Case Management & Resettlement Support
Provided flexible cover across vacant locations, managing caseloads of participants in custody and the community. Delivered high
quality guidance to help individuals overcome barriers, achieve resettlement milestones, and build skillsets leading to sustainable
employment.

As a trainee Radiographer, I was performing patients X-ray, CT and MRI under senior supervision.

• Coached unemployed individuals on strategies to re-enter employment, focusing on personalised plans for career development
• Provided counselling and support for individuals facing housing challenges and victims of domestic abuse, offering guidance on
overcoming barriers to employment
• Counselled youths dealing with trauma, helping them regain confidence and pursue work or further education for long-term career
success
• Collaborated with government bodies and further education institutions to connect vulnerable parents and young people with relevant
training and courses to enhance employability

During this time, I was dedicated to raising my infant son. Following this, the onset of the COVID-19 pandemic caused significant disruptions,
including delays in my work visa processing and limited job opportunities nationwide.

Responsible For International Student recruitment, enrollment, admission, academic administration and certification dispatch