Alegra Dias

Generated 200+ qualified ads monthly fo residential developers and brokers, achieving
35% conversion ate
• sales. Also genarating
400+ qualified leads monty for auto mobile dealership.
Coordinated 40+ client mealings and property viewings weekly, maintaining 98% scheduling accuracy and zero doutie-bookings.
Educated 200+ customers on home loan faciiies and automotive financing options.
Managed confidential client documentation and prepared weakly sales roports, ensuring 100% data accuracy and regulatory compliance

Providing qualified leads to developers and brokers.
Contribute to the successful conversion of leads into sales by delivering timely, accurate information on residential properties, including pricing, availability, and features of the
property.
Educate customers about available home loan facilities and connect them with financial institutions.
In addition to real estate, I also support automotive dealerships by connecting interested vehicle buyers with showrooms dealerships.
Educate customers about different car models, financing/payment plans, and ongoing offers to drive successful sales.
Efficiently manage complex calendars by scheduling and coordinating meetings and calls.
Maintain organized digital and physical filing systems, manage confidential documents, and prepare reports and spreadsheets.

Creating and managing invoices efficiently and accurately to ensure proper billing procedures.
Effective logistics coordination is essential for ensuring smooth operations and timely deliveries.
1am skilled in optimizing delivery routes, scheduling deliveries to minimize costs and maximize efficiency, and proactively communicating
with drivers and customers (0 provide accurate delivery updates.
Providing excellent customer service
by promly responding fo inquires, addressing concerns, and resohing issues via email and phone
communication channels.
Monitoring and managing inventory levels to ensure adequate stock availabilty for
operational needs.

Responded to customer inquiries via phone, emai, or chat, providing accurate and helpful
information
Consistent met performance targets, including booking quotas, 0 ensure efficient service
delivery and Achieved the recognition
of Employee of the Month three times during my tenure.
Collected feedback from customers through phone calls and emails, and analyzed the data,
to identify trends and areas for improvement

Provided frontine customer support al check-n counters, boarding gates, and arial halls,
ensuing smooth passenger processing.
Handled customer complaints, delays, and disruptions professionally offering clear
communication and effective solutions.
Assisted passengers
with fight bookings, baggage handing,
ticket changes, seat upgrades,
and special assistance requests
Achieved AVSEC & DGCA qualfications; and awarded Employee of the Month

Welcomed guests and managed checcins, created personalized Hineraries, and ofered
local recommendations
Coorcinated with hotel departments to moet guest needs, handled communications, and
processed payments