Alfonso Alfredo De la Torre, Bank Teller And Client Service Representative

Alfonso Alfredo De la Torre

Bank Teller And Client Service Representative

Bdo

Location
Qatar - Doha
Education
Bachelor's degree, Information Technology
Experience
14 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 8 Months

Bank Teller And Client Service Representative at Bdo
  • Philippines - Naga
  • February 2017 to June 2019

• Collecting sales cash to different clients outside the branch.
• Promoting and selling financial products and services to customers.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Arrange monies received in cash and coin dispensers according to denomination.
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Perform clerical tasks such as typing, filing, and microfilm photography.
• Count, verify, and post armored car deposits.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
• Resolve problems or discrepancies concerning customers' accounts.
• Identify transaction mistakes when debits and credits do not balance.
• Order a supply of cash to meet daily needs.
• Monitor ATM machines status. Low cash or need to refill receipt.
• Load and Retrieve ATM machines and Troubleshot ATM machines.

Compliance Officer Assistant at AL DAR for EXCHANGE WORKS
  • Qatar - Doha
  • August 2015 to August 2016

JOB DESCRIPTION:
• Coordinate with senior management members in obtaining information about relevant regulations to which Al Dar has to comply with.
• Monitor of activities, functions and practices to ensure compliance with the relevant regulations, policies and agreement, as necessary.
• Prepare on-ongoing development of compliance monitoring programs that are used for monitoring assignments.
• Identify key compliance risks and weaknesses and recommend enhanced procedures to improve operational efficiency and control.
• Develop, initiate, maintain, and revise policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct.
• Collaborate with other departments e.g., Branches, Operations, Internal Audit, etc. to direct compliance issues to appropriate existing channels for investigation and resolution.
• Respond to alleged violations of rules, regulations, policies, and procedures by evaluating or recommending the commencement of investigative procedures.
• Identify potential areas of compliance vulnerability and risk; develop or implement corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
• Provide reports on a regular basis, and as directed or requested, to keep the board and senior management informed of the operation and progress of compliance efforts.
• Monitor the performance of the compliance awareness program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness.

Senior Teller at Bdo Unibank Inc
  • Philippines
  • June 2008 to March 2015

• Collecting sales cash to different clients outside the branch.
• Promoting and selling financial products and services to customers.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Arrange monies received in cash and coin dispensers according to denomination.
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Perform clerical tasks such as typing, filing, and microfilm photography.
• Count, verify, and post armored car deposits.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
• Resolve problems or discrepancies concerning customers' accounts.
• Identify transaction mistakes when debits and credits do not balance.
• Order a supply of cash to meet daily needs.
• Monitor ATM machines status. Low cash or need to refill receipt.
• Load and Retrieve ATM machines and Troubleshot ATM machines.

Admission and Marketing officer at Brentwood College of Asia International School
  • Philippines
  • June 2006 to April 2008

• Assessing student applications and issuing letters of offer and rejection letters ensuring quick turn around time.
• Maintaining student files and data.
• Corresponding with potential students, families and agents in regards to the Foundation Studies program in particular application and assessment issues.
• Maintenance of database in regard to student information.
• Assist in the implementation of market strategies and plans for Marketing and Admissions Managers
• Assist in the production of staff promotional material in liaison with the Marketing and Admissions Managers and the Communications Office.
• Assist in updating website material and social media in consultation with the Marketing and Admissions managers and the Communications Office.
• When necessary to take over the responsibilities of fellow team members who are travelling, including receiving visiting agents, schools, parents and other visitors.
• Assisting the Registrations Office in peak times with general administration and issues related to student enrollment.

admin Assistant at Provincial Government of Camarines Sur - Philippines
  • Philippines
  • January 2004 to December 2006

JOB DESCRIPTION:
• Responsible for coordinating with all departments of the company in order to assure that all documents are kept in the right place and in the right department file archive.
• Ensure that all corporate documents are well checked and submitted on time prior to the documents submission due date.
• Perform regular audit on corporate documents in order to ensure that all documents are properly submitted to other departments.
• Responsible for file validation and document controlling. Before submitting a document, a document or file must first be checked and approved.
• Effectively follow the company’s standard operating procedures in submissions of documents. Standard document submissions must take
• Submitting corporate documents punctually and with quality. Documents with poor quality may lead to further an operational problem that is why it is important to submit each document with standard quality.
• Ensures that all documents have no errors in filenames, submissions, etc before submitting it to the nest department to avoid confusion.
• Preparation of all documents and communicating with employees in order to make submissions early.

Education

Bachelor's degree, Information Technology
  • at AMA Computer College
  • March 2005

Specialties & Skills

Adobe Photoshop
MS Office tools
CONFERENCES
CONTROL
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
EDITING
INFORMATION TECHNOLOGY
ORGANIZATIONAL SKILLS
PRESENTATION SKILLS
QUALITY

Languages

English
Expert

Training and Certifications

Microsoft Certified Professional Seminar (Training)
Training Institute:
AMA Computer College Naga Campus
Date Attended:
July 2003
Duration:
4 hours

Hobbies

  • wakeboarding,marathon,watching latest movies and explore new places
    Smart frontliner Awardee 2010