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Alhanouf Alotibi , IT Technical Support (Trainee)

Alhanouf Alotibi

IT Technical Support (Trainee)

TRAINER

Location
Saudi Arabia - Riyadh
Education
Higher diploma, دعم فني وشبكات
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

IT Technical Support (Trainee) at TRAINER
  • Saudi Arabia - Riyadh
  • January 2019 to January 2020

-
(TRAINER
AngelMedicalComplexMercy, Riyadh-Al- Quway'iyah Feb 2018 -Feb 2019
- Health Organization
- Monitoring and maintaining an organization's computer systems and networks.
- Logging the queries of employees.
- Diagnosing and solving hardware or software faults.
- Performing electrical safety checks on the organization's computer equipment.
- Responding to call-outs in a timely fashion.
- Following instructions, either written or in diagram form, in order to set up a system or kx a fault.
- Installation & conkguration of a company’s computer hardware operating systems and applications.

IT Technical Support at The Center of The Educated Neighborhood
  • Saudi Arabia - Riyadh
  • February 2018 to February 2019

Monitoring and maintaining an organization's computer systems and networks.
- Logging the queries of employees.
- Diagnosing and solving hardware or software faults.
- Performing electrical safety checks on the organization's computer equipment.
- Responding to call-outs in a timely fashion.
- Following instructions, either written or in diagram form, in order to set up a system or kx a
fault.
- Installation & conkguration ofa company’s computerhardware operating systems and
applications.

Education

Higher diploma, دعم فني وشبكات
  • at اكسفورد ، المؤسسة العامة للتدريب التقني والمهني - المملكة العربية السعودية
  • June 2020

- حاصله على شهادة البت في اللغه الانجليزيه من كامبرج - حاصله على شهادة حاسب الي لمدة عام من انترسيرف - حاصله على شهادة دبلوم عالي لمدة ثلاث سنوات في الدعم الفني من جامعة اكسفورد .

Bachelor's degree, لغه عربيه
  • at جامعة شقراء
  • January 2016

Specialties & Skills

Volunteer Leadership
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Business Organization
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Teamwork
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التحدث
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People Training
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Planning &Organizing.
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addressing the audience.
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Excellent problem-solving
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Self-motivation
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Teamwork.
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Communication
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Social Profiles

Personal Website
Personal Website

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Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Self-censorship course. (Training)
Training Institute:
Ministry of Islamic Affairs, Dawah and Guidance
Date Attended:
April 2014
Portrait drawing, Design, and Photography. (Training)
Training Institute:
The Educated Neighborhood ( MOE )
(General Introduction to Governance). (Training)
Training Institute:
Workshop – Career week
Date Attended:
January 2020
Skills of dealing with work stress (Training)
Training Institute:
Etherai
Date Attended:
September 2020
Eective communication at work (Training)
Training Institute:
Etherai
Date Attended:
September 2020
Information crimes (Training)
Training Institute:
Ethrai
Date Attended:
August 2020
Preparing the trainers (Training)
Training Institute:
Ethrai
Date Attended:
September 2020
Fundamentals of Management (Training)
Training Institute:
Doroob
Date Attended:
August 2020
Fundamentals of Management (Training)
Training Institute:
Doroob
Date Attended:
August 2020
Smart Work Ethics (Training)
Training Institute:
Doroob
Date Attended:
August 2020
Introduction in Microsoft Word (Training)
Training Institute:
Doroob
Date Attended:
August 2020
self management (Training)
Training Institute:
Doroob
Date Attended:
August 2020
Teamwork skills course (Training)
Training Institute:
Ethrai
Date Attended:
September 2020
Basic Work Skills (Training)
Training Institute:
Doroob
Date Attended:
August 2020
Critical Analysis of the Workplace (Training)
Training Institute:
Doroob
Date Attended:
August 2020
Essentials for Career Success (Training)
Training Institute:
Doroob
Date Attended:
August 2020
ITIL Infrastructure Library Basics course (Training)
Training Institute:
Ethrai
Date Attended:
September 2020
Educational Technology. (Training)
Training Institute:
Attaa Digital
Date Attended:
June 2020
Date Science, Health,Business, and Energy Management (Training)
Training Institute:
Attaa Digital
Date Attended:
January 2020
nformation Security. (Training)
Training Institute:
Doroob
Date Attended:
April 2020
Certicate in Data Science and Society. (Training)
Training Institute:
Attaa Digital
Date Attended:
June 2020
Cyber Security (Training)
Training Institute:
Doroob
Date Attended:
April 2020
BIT, certicate in English language (Certificate)
Date Attended:
May 2019
IT user skill level 2 - certificate (Certificate)
Date Attended:
May 2020
Computer Science (Certificate)
Date Attended:
May 2018
English language (6 months course) (Certificate)
Date Attended:
August 2019

Hobbies

  • التصوير الفتوغرافي
    شهادة شكر للمشاركه في مهرجان الجنادريه ١٤٤٠ هـ
  • تنظيم الفعاليات
    -شهادة الأداء المميز والمساهمة في حفل تخرج جامعة اكسفورد ILE
  • العمل التطوعي
    - شهادة حضور ورشة عمل بعنوان ( تفعيل دور العمل التطوعي )