Ali Alqudaihi, Senior Branch Manager

Ali Alqudaihi

Senior Branch Manager

National Bank Of Kuwait - Nbk

Lieu
Arabie Saoudite - Province de l'Est
Éducation
Master, MBA
Expérience
18 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 1 Mois

Senior Branch Manager à National Bank Of Kuwait - Nbk
  • Arabie Saoudite - Khobar
  • Je travaille ici depuis juin 2019
Branch Manager à Banque Saudi Fransi
  • Arabie Saoudite - Province de l'Est
  • novembre 2015 à mai 2019
Priority Banking Relationship Officer, (Deputy Manager). à Banque Saudi Fransi (BSF)
  • Arabie Saoudite - Province de l'Est
  • septembre 2011 à septembre 2015

-Manage the relationship with the high net worth clients.
-Acting as financial planner & review their investment objectives.
-Acting as a branch manager whenever the branch manager in leave.
-Keeping in view policies & regulations of other Regularity Authorities; ensuring smooth flow of transactions through all relevant departments.
-Measures Customer satisfaction level & Service standards achievement.
-Create and exploit opportunities to promote and sell a portfolio of products & services that meets the needs of existing and prospective customers.
-Customer problem resolution and customer feedback.
-Recommendations to set levels customer applications for products/services to meet their needs.
-Develop and plan products/services to improve cross-selling.
-Perform joint visits to new/existing clients and be responsible for explaining and exploring all possible lending solutions.

Affluent customer service officer à National Commercial Bank.(NCB)
  • Arabie Saoudite - Province de l'Est
  • janvier 2011 à août 2011

-Manage the relationship with the high net worth clients.
-Acting as financial planner & review their investment objectives.
-Manage a portfolio of 3, 500 clients.
-Responsible for lending & Max. lending portfolio.
-Ensure improvements on products/quality of services based on client feedback and prospective customers.
-Performed market research amongst client base to seek feedback on sales techniques.

Customer Service Rep. à National Commercial Bank.(NCB)
  • Arabie Saoudite - Province de l'Est
  • mars 2009 à décembre 2010

-Service customer inquiries, determine customer needs and provide solutions with regards to their banking requirements.
-Manage customers and bank privacy.
-Educate customers on product options and technology issues.
-Improve sales to encourage existing customers to upgrade and rise the customer base by attracting new customers.
-Manage and pass on customer feedback.

Accountant à Electrical power system Est.(EPSE)
  • Arabie Saoudite - Province de l'Est
  • mars 2006 à mars 2009

-Manage daily accounting activities.
-Monitor and follow the statement of payable & receivable.
-Controlling in-out cash flow and managing company accounts.
-Review company payrolls.

Trainee in the Corporate Dep. à Samba Financial Group
  • Arabie Saoudite - Province de l'Est
  • juillet 2006 à août 2006

-Financial statement analysis
-The process of Lending.
-Basic banking.

Éducation

Master, MBA
  • à Ahlia University *
  • juin 2018
Baccalauréat, Accounting
  • à University Of Bahrain
  • juillet 2008

College of Business Administration Bachelor Degree in Accounting . GPA:2.57 out of 4.00

Specialties & Skills

Customer Service
Customer Feedback
Accounting
Branch Banking
Retail Banking
Microsoft Office (Excel, Word, Power Point) & internet
problem solving

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

counterfeiting, forgery, money laundering,...Etc. (Formation)
Institut de formation:
Banque Saudi Fransi
Principles of Shariah-Compliant (Formation)
Institut de formation:
The Institute Of Banking, Riyadh.
Awareness Program for the Exploitation of Inside Information (Formation)
Institut de formation:
Banque Saudi Fransi
Understanding Financial Statements (Formation)
Institut de formation:
Bahrain Institute of Banking &Finance (BIBF)
Problem Credits (Formation)
Institut de formation:
Bahrain Institute of Banking &Finance (BIBF)
Anti Fraud Awareness Program (Formation)
Institut de formation:
Banque Saudi Fransi
Compliance Training (Formation)
Institut de formation:
Banque Saudi Fransi
English studies finishing at Business English (Formation)
Institut de formation:
Worldwide Language Institute, Canada

Loisirs

  • Learning and managing people