Account Manager
Data Link
مجموع سنوات الخبرة :13 years, 10 أشهر
• Working with customers/employees to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analyzing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves
• Testing and fixing faulty equipment