HR Assistant
Relief International
Total years of experience :17 years, 3 Months
Monitored the overall security situation. Enforced security regulations. Provided sound & timely advice to DRC staff in order to support the safe & efficient delivery of program activities. Assisted in the four-day Hazardous Environment Awareness Training provided by headquarters. Assisted in the management of security incidents & crises. Provided timely & accurate incident reports & analysis. Acted as the focal point for security co-ordination & information sharing between the relevant actors within the area of operations. Supervised & monitored the development & implementation of MOSS. Conducted regular site assessments & advised on mitigation measures.
Under the supervision and follow-up of the beverage manager, more than 10 waiters were under my supervision. Overseas the preparation of food and the inventory levels of the kitchen. May be responsible for scheduling and training other employees. Familiar with a variety of the field’s concepts, practices and procedures. Relies on the extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.
.To support F & B team to manage and supervise administration, restaurants and bars as an independently profit unit and set performance standards for guest service and to oversee guests dining experience. On the other hand, under the general guidance of the F&B manager/director and the service team. Serving food and beverage generating revenue, and maximizing profit within the service standards and policies establishment by the hotel leading to guest satisfaction and zero complains.
Responsible for the reception desk, carrying out general administration duties and will be required to assist with the day to day running of the front office department. Provide a friendly welcome and high-quality service over the phone and on the guest’s arrival to the hotel, deal with the demands on the front desk; find suitable solutions to meet customer’s needs depending on the possibilities available at the hotel. Carryout all necessary operations when guests arrive and depart (check in /checkout).
Responsible for managing and retail staff within a business. Coordinate the shipping of goods, sets up displays, and assist customers and staff during business hours. Ensure promotions are accurate and merchandised to the company’s standards; ensure standards for quality, customer service and health and safety are met.
Responsible for selling the company’s products, goods and services. Sale person approach potential customers with the aim of winning new business, as well as maintaining good relationships with clients. Customers may include business, governmental organizations and individuals.
i did three internships in different hotels in Lebanon where i worked as front office and front desk and also in restaurant service in the hotels Park hotel-Chtaura, Bless 3000 and Le Commodore hotel consequently