sales manager
ALSHAYA GROUP
Total years of experience :13 years, 9 Months
Fosters a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
• Serves on Sales Leadership Team and is responsible for total store results
• Owns results for assigned category
• Maximizes sales potential by spending 80% of scheduled time on the sales floor
• Demonstrates excellent customer sales lead behaviours
• Supports, models and enhances all selling and sales support behaviours to ensure a seamless customer experience
• Leads Best at Bras initiatives with a focus on current selling strategies
• Gains business insight for assigned category(ies) and creates SMART action plans that improve execution and results
• Analyzes customer experience reports and insights and mobilizes the team accordingly
• Displays expert product knowledge of assigned category and general knowledge of all categories
• Drives customer loyalty through current brand strategies, including credit and customer relationship marketing
• Supports execution of Emerging Concepts in accordance with brand guidelines
• My duty Delegating tasks.
• Monitoring the team’s performance.
• Assisting the team by performing the tasks with them.
• Helping with training and development.
• Completing paperwork.
• Handling complaints (from both staff and customers).
• Helping to hire new staff.
• Reporting to senior management / personnel when required.
• Handling sales and after sales for all products of our company in Dubai area.