Alka Mangtani

Job Responsibilities:
• Directly dealing with clients, maintaining rapport & making sure the clients are satisfied.
• Following up on queries for maximum conversion.
• Booking hotel accommodation \{outbound & inbound\} with suppliers, following up on confirmations, keeping a check on time limits/deadlines.
• Arranging car hires/transfers.
• Preparing the daily sales report.
• Providing cruise quotes with conditions, blocking cabins & issuing the necessary documentation.
• Preparing holiday packages & upselling.
• Making necessary arrangements for Groups &/ MICE.
• Issuance & recommendation of Travel Insurance.
• Preparing promotional flyers.
• Answering phone calls & emails by the set norm.
• Helping colleagues & resolving any issues.
• Maintaining a good working relation with all suppliers.