Mohammed Althaf M

- Managing, Analysis and retaining relationships with customers/clients.
- Liaise with Senior Management, Peers, Subordinates and Other Staffs.
- Handle complaints and grievance procedures.
- Manage and making the Inquiry, Quotation, LPO/Work Order, Invoice generation
- Managing reports and necessary documentation.
- Regular salary review; Maintaining employee records.

- Monitor and track production/project progress & handle any issues that arise.
- Interaction with Clients and Vendor Management.
- Help prepare project proposals, timeframes, schedule and budget.
- Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems.

- Create and maintain software documentation.
- Communicate status updates and bug fixes to the end users or corresponding management teams.
- Ensure service requests interaction is documented properly.
- Responsible for maintaining, expanding, and scaling sites.
- Gather and refine specifications and requirements based on technical needs.