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Alvin Tom George, Employee Relations Lead

Alvin Tom George

Employee Relations Lead·McDonald’s Kuwait

Kuwait

Master's degree, Human Resources, Brand Management, Strategic Planning

Work experience

Total years of experience: 8 years, 3 months

Employee Relations Lead

May 2021 - Present

McDonald’s Kuwait

Kuwait

May 2021 - Present

Handle a team of 5 HRBP's handling all McDonald’s Restaurants in Kuwait. Responsible for Employee Relations, Partial Payroll, Disciplinary Actions and all Employee Welfare tasks accomplishment.
Was leading Overseas Recruitment and Onboarding project and performed End-to-end recruitment to acheive the goal of hiring 1100 Staff and their successful deployment to Kuwait in just 6 months.
Presenting HR orientation sessions for mass groups.
Deal with employees personally, focus on retention of employees.
Work on new strategies to improve employee experience in the restaurants.
Perform HR Audits to ensure the adherence to HR practices in the store.
Handle Investigations, Provide recommendations and ensure fair practices are being implemented to all.
Welcoming and Onboarding New Arrivals from the airport and to the accommodations whilst explaining general policies and do’s and dont’s of the country.
Handle all employee queries of the assigned area and ensure an adequate resolution is made at the soonest.
Work as a part of the team in acheiving department targets.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR Officer

January 2020 - April 2021

Al-Sayer Franchising Company

Al Kuwait, Kuwait

January 2020 - April 2021

Recruitment of mid senior level and mass hiring of entry level candidates like Baristas and Crew Members. Hired over 200 employees in a span of 2 years.
Performing Performance Appraisal Analysis of over 600 employees using excel
Issue memos, circulars and other related documents.
Prepare, edit and develop HR Policies and Procedures manual.
Develop a comprehensive promotion system.
Onboarding
Perform Investigations, submit recommendations and ensure implementation of corrective actions.
Support the management of Disciplinary and Grievance issues.
Prepare and maintain employee records.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Junior HR Officer

March 2018 - December 2019

Al-Sayer Franchising Company

Al Kuwait, Kuwait

March 2018 - December 2019

Recruitment of mid senior level and entry level candidates.
Performing Performance Appraisal Analysis of over 600 employees.
Performed complete implementation of VOLT HRMS system.
Issue memos, circulars and other related documents.
Prepare, edit and develop HR Policies and Procedures manual.
Develop a comprehensive promotion system.
Prepare, plan and implement effective OnBoarding process.
Perform Investigations, submit recommendations and ensure implementation of corrective actions.
Support the management of Disciplinary and Grievance issues.
Prepare and maintain employee records.
Organizing and coordinating staff activities.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Education

HLACT University

March 2017

March 2017

Master's degree, Human Resources, Brand Management, Strategic Planning

United Kingdom

GPA (percentage): 81%

GPA (percentage): 81%

Executive MBA

RVS Institute of Management Studies and Research

May 2015

May 2015

Master's degree, Human Resources , Business Analytics

India

GPA (percentage): 70%

GPA (percentage): 70%

Master of Business Administration in Human Resources
View attachment

Skills

Performance Appraisal
Expert
Performance Appraisal
Expert
Grievance Handling
Expert
Grievance Handling
Expert
HR Policies
Expert
HR Policies
Expert
Global Recruitment
Expert
Global Recruitment
Expert
HR Solutions
Expert
HR Solutions
Expert
MS Powerpoint
Expert
MS Powerpoint
Expert
MS Word
Expert
MS Word
Expert
Communication
Expert
Communication
Expert
Negotiation
Expert
Negotiation
Expert
MS Excel
Intermediate
MS Excel
Intermediate
Exact Synergy
Expert
Exact Synergy
Expert
orientation
Expert
orientation
Expert
payroll
Intermediate
payroll
Intermediate
performance management
Expert
performance management
Expert
operational hr
Expert
operational hr
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
global hr
Intermediate
global hr
Intermediate
problem solving
Expert
problem solving
Expert
time management
Expert
time management
Expert
team management
Expert
team management
Expert
talent management
Expert
talent management
Expert
policy
Expert
policy
Expert
performance appraisal
Expert
performance appraisal
Expert
Employee Relations
Expert
Employee Relations
Expert
Human Resources
Expert
Human Resources
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert
HR Management
Expert
HR Management
Expert
Recruitment
Expert
Recruitment
Expert
Training
Expert
Training
Expert
Performance Appraisal
Expert
Performance Appraisal
Expert
Grievance Handling
Expert
Grievance Handling
Expert
HR Policies
Expert
HR Policies
Expert
Global Recruitment
Expert
Global Recruitment
Expert
HR Solutions
Expert
HR Solutions
Expert

Languages

English

Native Speaker

Malayalam

Native Speaker

Hindi

Intermediate

Tamil

Intermediate

Arabic

Intermediate

Training and Certifications

Certifications
Certified Human Resources Professional
Oct 2023
Certified Human Resources Manager (CHRM)
Oct 2023

Hobbies and interests

Music
Travelling