Bayt.com
Alyaa Mohamed, Version Control Manager

Alyaa Mohamed

Version Control Manager

United OFOQ

Location
Egypt - Cairo
Education
Bachelor's degree, Computer & Automatic Control Department
Experience
32 years, 8 Months

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Work Experience

Total years of experience :32 years, 8 Months

Version Control Manager at United OFOQ
  • Egypt - Cairo
  • My current job since December 2009

• Receive all requests needed in the release
• Requests analyzing
• Deliver analysis results to the development team
• Ensure requests quality
• Develop release notes
• Release the product

Customer Support Manager at United OFOQ
  • Egypt - Cairo
  • March 2005 to November 2009

• Receive customer calls and emails
• Classify the type of request
• Communicate customer regarding cost & duration (if exist)
• Development and testing monitoring
• Monitor Delivery to customer at the agreed time
• Ensure correctness of customer version

Customer Support Manager at Valyuesys
  • Egypt - Cairo
  • October 2003 to February 2005

I was responsible for supporting all the ValueHR clients (6 clients)

Quality Manager at Valuesys
  • Egypt - Cairo
  • August 2001 to September 2003

• Review the design with the development output
• Develop test scenarios based on the requirements document
• Implement the test scenarios and develop log sheets

Customization Department Manager at DMS (Data Management Systems )
  • Egypt - Cairo
  • September 1991 to August 2001

• Gathering requirements
• Develop analysis document
• Develop the design
• Sharing in development using Power Builder, Oracle
• Sharing in testing
• Delivery of the product to clients
• Implementation

Education

Bachelor's degree, Computer & Automatic Control Department
  • at Ain Shams University
  • July 1991

Specialties & Skills

Systems Analysis
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Customer Service
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Customer Support
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Testing
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HR Solutions
+Endorse 0
Customer-oriented
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Planner
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Details-oriented
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Leader
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Business-oriented
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Analytical
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Languages

English
Expert
Arabic
Expert

Training and Certifications

Risk Management (Training)
Training Institute:
SECC
Date Attended:
July 2006
Fundamentals of Human Resources Course (Training)
Training Institute:
Mr. Alex Krikor
Date Attended:
May 2010
Express Agile Adoption Service (Training)
Training Institute:
SECC
Date Attended:
April 2013
Support Center Analyst (Certificate)
Date Attended:
August 2007
Essentials of Functional Testing with Rational Robot (Training)
Training Institute:
IBM Egypt
Date Attended:
August 2007
Software testing professional (Certificate)
Date Attended:
September 2006

Hobbies

  • Travelling