Amaan Khair

• Processed flight reservations, ticket issuance, and amendments for customers daily
• Handled fare calculations and confirmed bookings via front desk and phone inquiries
• Assisted customers with travel documentation and resolved queries professionally
• Maintained accurate booking records and daily reports for management

• Handled flight reservations and ticketing using Amadeus GDS and Galileo GDS systems
• Processed bookings through LCC (Low Cost Carrier) portals for budget airline reservations
• Managed NDC (New Distribution Capability) portal bookings for direct airline content and pricing
• Handled high-volume inbound customer queries related to travel and reservations efficiently
• Ensured accuracy in booking documentation and CRM system updates

• Used Amadeus GDS to process flight reservations, ticket issuance, and itinerary changes
• Handled hotel bookings and airport check-in procedures for clients
• Resolved booking issues and customer complaints efficiently and professionally
• Built strong client relationships resulting in high repeat booking rates

• Handled customer queries and reservation support in a fast-paced environment
• Maintained accuracy in processing and documentation; promoted to Senior Associate