Network Administrator
Aptech Computer Education.
Total years of experience :10 years, 6 Months
Labs maintenance, internet stability and printer sharing
Maintaining and verifying backup servers/systems
Managing security solutions, including firewall, anti-virus, and intrusion detection systems
Managing all network hardware and equipment, DSL modem, wireless routers, switches and UPS
Providing first hand support, IT training, and troubleshooting to all office staff
Administering and maintaining domain user accounts, permissions, and access rights
Software installation for students in the labs according to APTECH IT Courses
Purchase of IT Supplies from the market.
Practicing network assets management, maintenance of network components inventory and related documentation and technical specifications
Understanding of issues involved with administration and maintenance of infrastructure including network connectivity, internet access and emails
Assist troubleshooting, maintenance and backup systems verification
Creation of email account for new users
Setting up the computers for new users and ensures delivery of equipment
Updating the company’s phone list and email address book
Resolving help desk issues and communication
Provided responses to users in a timely manner
Help answering all the troubles call/emails and enter work orders
Assist inventory management of software, hardware and other IT supplies
Installation of software according to the company requirements