Human Resources Officer acting Manager
Advanced Learning schools
Total years of experience :18 years, 9 Months
please see CV attached
see CV attached
(Loans and credit card sub-team leader and sales representative) in Standard Chartered Bank
o Create a plan each month for my team to target possible customers/companies.
o Conduct meetings with General Managers from different companies and industries in Jordan. Through such meetings, I was responsible for studying their balance sheets, salaries to analyze their financial status and recommend a banking product suitable for their needs
o Being able to achieve the target specified to me using different marketing strategies (phone calls, personal meetings, presentations etc)
o Follow up with my customers and assure customers satisfaction and provide after selling services to build strong customer relationships.
o Responsible for training new employees and assure that they are following the bank standards and monitor their quality of work. That is followed by conducting performance review meetings with the employees.
As an appreciation of my continuous efforts and outstanding performance I received the following awards from the Standard Chartered Bank.
• In March 2006, I was rewarded for being the best sales representative at that month.
• At the end of 2006, I was rewarded as the best employee for the year for target fulfillment
Customer Service and Marketing Officer in Sara Commercial Investment
• Answer phone calls and take notes for dealers and managers
• Provide assistants to customers and clients in the dealing room
• Opening accounts for the new clients
• Develop and implement strategic sales and marketing plans to accommodate corporate goals
• Monitor competitive companies
• Plan, promote and executes sales meeting and important presentations
• Coordinate to facilitate any information required to process an order and re solve any problems regarding clients and orders such as urgent order, special requirements, etc.
(Sales representative) in Jor Mall Central E-Commerce Co.
• Identifying prospective clients
• Generating business from the existing clientele
• Achieving business targets
• Building and maintaining healthy business relations
• Ensuring maximum customer satisfaction by achieving delivery and quality norms
still perusing, Exam will be held on May 2014