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Amal Lekshman, ASSISTANT DIRECTOR – TRANSFORMATION & PORTFOLIO LEADERSHIP

Amal Lekshman

ASSISTANT DIRECTOR – TRANSFORMATION & PORTFOLIO LEADERSHIP·ERNST & YOUNG

India

Bachelor's degree, Business Administration And Commerce

Work experience

Total years of experience: 22 years, 5 months

ASSISTANT DIRECTOR – TRANSFORMATION & PORTFOLIO LEADERSHIP

November 2021 - Present

ERNST & YOUNG

Thiruvananthapuram, India Hybrid

November 2021 - Present

• Lead global transformation portfolios across consulting engagements, with end-to-end accountability for
program governance, delivery assurance, stakeholder management, and commercial outcomes.
• Own multi-program, multi-client portfolios (9+ programs, 40+ projects) with cumulative values of USD 50M-
100M, governing scope, financials, resourcing, risk, and execution across regions.
• Act as account and program leader for complex client engagements, partnering with CXO stakeholders to shape
transformation roadmaps, operating models, and execution strategies.
• Drive commercial and financial governance across engagements, including revenue management, margin
discipline, contract/SOW governance, prioritization, and portfolio optimization.
• Chair executive steering committees and governance forums, providing transparent reporting, risk oversight,
and decision support to senior client and internal leadership.
• Serve as Global Program Manager for EY Sustainability Forums, with responsibility for program governance and
delivery across COP initiatives, London Climate Week, New York Climate Week (NYCW), and World Economic
Forum (WEF)-aligned programs.
• Lead high-visibility, multi-stakeholder global programs requiring complex coordination across partners,
geographies, regulators, and senior leadership, ensuring predictable delivery and executive readiness.
• Build and lead multi-layered delivery and PMO leadership teams, mentoring senior managers and program leads
and strengthening governance, accountability, and execution maturity at scale.

Company industry:
Accounting

GLOBAL DELIVERY MANAGER- ENTERPRISE PROGRAM

January 2020 - October 2021

NISSAN DIGITAL

Chennai, India Hybrid

January 2020 - October 2021

• Led global enterprise transformation programs originating from the Nissan Digital Hub, governing multi
region initiatives across markets where Nissan operates.
• Built and led large, cross-functional global delivery organizations across program management, engineering,
and operations, with accountability for leadership capability, performance, and outcomes.
• Owned program and portfolio governance including delivery planning, financial oversight, capacity planning,
and risk management across distributed teams and vendors.
• Partnered with senior business and technology leaders to shape execution strategies for high-visibility
programs, aligning delivery priorities with enterprise objectives.
• Served as the primary escalation and decision authority for cross-region risks and dependencies, ensuring
continuity and predictable execution at scale.
• Strengthened delivery predictability and organizational effectiveness through standardized governance
models, performance reviews, and leadership cadence.

Company industry:
Automotive Manufacture

PROGRAM DELIVERY MANAGER- STRATEGIC ACCOUNTS

January 2019 - January 2020

ITC INFOTECH

Bengaluru, India Hybrid

January 2019 - January 2020

• Led strategic client accounts with end-to-end responsibility for program delivery, client relationships, and
governance across multi-region engagements.
• Owned commercial and financial oversight for programs, including revenue tracking, cost control, margin
discipline, and contract/SOW governance.
• Acted as the primary client-facing delivery leader, partnering with senior client stakeholders and internal
account leadership to manage scope, risks, and expectations.
• Governed multi-project delivery portfolios, ensuring predictable execution, delivery quality, and alignment to
client business objectives.
• Contributed to account growth and continuity through review of proposals, delivery plans, estimates, and
resourcing strategies for ongoing and new engagements.

Company industry:
IT Services

HEAD- GLOBAL PMO & PROGRAM GOVERNANCE

January 2016 - January 2019

ZAFIN PLC

Chennai, India Hybrid

January 2016 - January 2019

• Led the Global PMO and program governance function for multi-client transformation initiatives supporting tier
1 financial institutions including Bank of America, Barclays Bank, TD Bank, Scotiabank, BPI, and CIBC.
• Programs spanned across North America, Europe, MENA and Asia with enterprise - level governance and
oversight
• Established enterprise-wide PMO frameworks, governance standards, financial controls, and executive
reporting, enabling consistent delivery across global accounts.
• Partnered with sales, delivery, and product leadership to review proposals, RFIs, and commercial commitments,
ensuring delivery feasibility and governance alignment.
• Acted as senior escalation authority for program, financial, and stakeholder risks, maintaining client confidence
and predictable delivery outcomes.
• Governed complex, multi-year client programs with portfolio-level oversight of delivery plans, timelines,
estimates, change requests, and execution readiness across multiple client engagements.

Company industry:
Banking

SENIOR MANAGER – BANKING TRANSFORMATION & PROGRAM MANAGEMENT

January 2011 - December 2015

HDFC BANK

Mumbai, India

January 2011 - December 2015

• Led enterprise change and transformation programs across retail banking, coordinating business, technology,
operations, risk, and compliance stakeholders.
• Provided program governance and delivery assurance for complex, multi-stream initiatives, managing
dependencies, risks, and executive reporting.
• Drove digital and process modernization initiatives (online banking, mobile, payments) from a program
leadership perspective, ensuring alignment with business priorities and regulatory expectations.
• Strengthened change adoption and execution discipline through structured governance, progress reviews, and
stakeholder engagement across large banking programs.

Company industry:
Banking

MANAGER –BANKING CHANGE & PROGRAMS

January 2008 - January 2011

BARCLAYS BANK PLC

Delhi, India

January 2008 - January 2011

• Supported enterprise banking change and transformation initiatives, coordinating business, technology, and
operations stakeholders across retail banking programs.
• Provided program governance and delivery oversight, managing milestones, dependencies, risks, and
structured change control across concurrent initiatives.
• Contributed to process and service transformation programs, including CRM-enabled modernization initiatives
to improve service management and customer experience.
• Worked closely with risk, audit, and compliance teams to ensure control alignment, regulatory readiness, and
disciplined execution.

Company industry:
Banking

PROJECT MANAGER – RETAIL BANKING PROGRAMS

January 2004 - January 2008

ING BANK

Bengaluru, India

January 2004 - January 2008

• Supported enterprise banking transformation and change programs, coordinating business, technology, and
operations stakeholders across retail banking initiatives.
• Provided program governance and execution oversight for concurrent initiatives, managing timelines,
dependencies, risks, and structured reporting.
• Played a key role in core banking and process modernization programs, ensuring readiness, stakeholder
alignment, and controlled rollout.
• Supported regulatory and compliance-driven initiatives (including KYC/AML) from a governance and
coordination standpoint.

Company industry:
Banking

Education

MG University

March 2003

March 2003

Bachelor's degree, Business Administration And Commerce

India

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BANKING
Intermediate
BANKING
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PROJECT GOVERNANCE
Intermediate
PROJECT GOVERNANCE
Intermediate
SUSTAINABILITY INITIATIVES
Intermediate
SUSTAINABILITY INITIATIVES
Intermediate

Training and Certifications

Certifications
Six Sigma Black Belt & Green Belt
Certified Scrum Master (CSM)
Project Management Professional (PMP)