Aman Pradhan

• Deliver exceptional customer service and personalized product recommendations.
• Promote footwear and sports accessories, achieving and exceeding monthly sales targets.
• Maintain attractive visual merchandising displays and ensure product availability.
• Process POS transactions accurately and handle exchanges or returns professionally.
• Support teammates in achieving store goals and maintaining brand presentation standards.

• Leveraged upselling techniques to drive a significant increase in average sales, enhancing overall revenue.
• Developed and implemented training programs for team members focused on customer engagement, sales strategies, and product expertise to boost team performance.
• Consistently achieved high customer satisfaction rates by effectively resolving issues and fostering positive interactions.
• Organized and executed special events, delivering outstanding service to VIP guests and creating memorable experiences.
• Oversaw inventory management and stock control to ensure optimal product availability and presentation.

• Led a team of 11 staff while maintaining high service standards.
• Increased average ticket size by 15% through upselling.
• Trained staff on customer engagement and sales techniques.
• Maintained a 95% customer satisfaction rate by resolving complaints professionally.
• Managed event setups, VIP service, stock checks, and health & safety compliance.
• Collected daily customer feedback and reported to the MOD.

• Provided personalized product recommendations, leading to increased customer loyalty and satisfaction.
• Surpassed sales goals consistently by employing strategic upselling and cross-selling techniques.
• Exceeded sales KPIs through effective suggestive selling, contributing to overall store performance.
• Upheld exceptional visual merchandising standards, ensuring an appealing shopping environment and optimal stock levels.
• Processed POS transactions efficiently while addressing and resolving customer inquiries and concerns proactively.
• Fostered a welcoming atmosphere, enhancing the overall shopping experience for customers.

• Greeted customers warmly and offered assistance.
• Delivered tailored product recommendations to boost customer satisfaction.
• Consistently achieved and exceeded sales targets.
• Maintained attractive visual merchandising displays.
• Processed cash, card, and digital transactions accurately using POS.
• Supported inventory control, stock replenishment, and loss prevention.

• Delivered exceptional customer service, building lasting relationships and driving customer loyalty.
• Consistently exceeded sales goals through strategic suggestive selling and personalized recommendations.
• Maintained high standards of visual merchandising, creating an appealing shopping atmosphere and ensuring product availability.
• Accurately processed POS transactions while swiftly handling customer inquiries and concerns.
• Assisted customers in product selection, significantly enhancing their overall shopping experience and satisfaction.

• Delivered excellent customer service and recommendations.
• Exceeded sales KPIs through suggestive selling.
• Maintained visual merchandising and ensured stock availability.
• Handled POS transactions and resolved customer concerns.
• Introduced promotions and sale opportunities, enticing customers.