Training Manager Cum Executive Secretary
Hashoo Hotels
Total years of experience :6 years, 1 Months
Analyzing training needs in the hotel and prioritizing such needs for General Manager and Executive Committee review.
•Developing annual training plans and preparing monthly reports to the DHR and Corporate Head of Training & Development.
•Assisting Departmental Trainers in achieving training objectives and reviews monthly.
•Maintaining standard hotel training equipment and training library of resources.
•Conducting employee orientation to the company and the hotel standard.
•Conducting and evaluating all on-job training.
•Delivering briefings of all internal program to executive management and department heads.
•Responsible for developing Annual Training Budget of the hotel
•Responsible for effectively implementing annual training plan
•Conducting regular TNAs in liaison with Department heads to achieve departmental training needs
•Reviewing training policies, procedures and practices and recommending improvements to management.
•Participating in developing and implementing various training and development program to meet identified needs and ensure guest service quality, profit enhancement and staff security and safety.
•Monitoring present and future trend, practices and systems in the training field and make recommendations relating thereto.
•To ensure implementation of HACCP AND ISO standards
•Working in close coordination with departments to achieve targets of Revinate and Rouxbe training accordingly
Implementing Training Programs and Policies.
•Conduct assessment of staff placed at various Departments.
•Conduct training sessions on need basis of any Department.
•Aware staff of any developed SOP related to tasks they perform.
•Create Monthly progress reports, update file records of employees.
•Ensure 100% compliance with employee related regulations and laws.
•Conduct briefing session with newly hired employees and demonstrate them about Policies & Procedures related to Hotel Industry.
2015.
•Detail Children evaluations.
•Developed and taught updated curricula.
•Children counseling/ performance monitoring.
•Defined various approaches of teaching methodology by audio/video aid.
•Effective class room management, created lesson plans and implemented them.
•Clinical Psychologist Internee at Combine Military Hospital Abbottabad.
Three Months
•Treated Patients of Psychology with therapy.
•Counseling of Patients and conclude the sessions with them.
FA certificate, and obtained 2nd Division, from Govt Degree College 01 Abbottabad. •Secondary School (2005) Achieved SSC certificate in Science subjects from Pakistan International Public School & College. Obtained “B” Grade.