Bayt.com
Ameed Hashem, Strategy & Business Excellence Engineer

Ameed Hashem

Strategy & Business Excellence Engineer

(Corporate Intelligence Consultancy Services (CICS

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Industrial Engineering
Experience
7 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 0 Months

Strategy & Business Excellence Engineer at (Corporate Intelligence Consultancy Services (CICS
  • United Arab Emirates - Dubai
  • My current job since November 2017

Review, analyze, and Design Strategic and operational plans.
Prepare policies and operational manuals in various fields.
build up Organizational structures and business models.
Prepare and develop training programs in many fields (Hoshin Kanri, DCA, Scenario planning, Governance, Agile, .... ) .
Conduct many studies & research (Surveys, Benchmarking, concept paper, presentations).

Trainee at Palestinian Telecommunication Company (Paltel)
  • Any
  • July 2015 to December 2015

Worked with Quality Team in customer care
department
Review and analyze the incoming calls received by
call centers, assess them according to specific KPIs,
and provide performance reports to the team leader.

Education

Bachelor's degree, Industrial Engineering
  • at Najah National University
  • December 2015

Studied Many Courses that enriched my knowledge and improved my performance, Including: Total Quality Management, Statistical Quality Control, Manufacturing Processes, Production Planning, Operations Research, Industrial Accounting, Inventory Control, Project Management, Strategic planning, Automation, Engineering Economy, and Maintenance Management.

High school or equivalent, Scientific branch
  • at King Talal Secondary School
  • July 2011

Specialties & Skills

Microsoft Office
+Endorse 0
Visio
+Endorse 0
Minitab
+Endorse 0
Primavera
+Endorse 0
MICROSOFT POWERPOINT
+Endorse 0
microsoft Excel
+Endorse 0
Business process management
+Endorse 0
Training programs Development
+Endorse 0
Policies Development
+Endorse 0
Feasibility studies
+Endorse 0
business Excellence
+Endorse 0
Surveys, Benchmarking & concept paper
+Endorse 0
Organizational structures
+Endorse 0
Strategic Planning & Development
+Endorse 0
management Systems
+Endorse 0
performance management
+Endorse 0

Languages

Arabic
Native Speaker
English
Expert

Memberships

Institute of Industrial and Systems Engineers (IISE).
  • Events coordinator
  • March 2014

Training and Certifications

Lean 6 sigma (Training)
Training Institute:
AL mentor
Date Attended:
November 2020
Crises Management (Training)
Training Institute:
AL mentor
Date Attended:
May 2020
Risk Management (Training)
Training Institute:
AL mentor
Date Attended:
October 2020
Total Quality Management (Training)
Training Institute:
AL mentor
Date Attended:
August 2020
Strategic Management (Training)
Training Institute:
AL mentor
Date Attended:
September 2020
Soft Skills (Training)
Training Institute:
Improvement of Students Skills towards Employment Enhancement/An- Najah National University
Date Attended:
November 2015
Duration:
20 hours
Entrepreneur Training Bootcamp (Training)
Training Institute:
Arabreneur
Date Attended:
February 2015
Duration:
25 hours
Programmable Logic Controller PLC (Training)
Training Institute:
An-Najah Center for Training & Rehabilitation (NCTR) at Hisham Hijjawi College
Date Attended:
January 2016
Duration:
40 hours
Primavera software (Training)
Training Institute:
Korean Palestinian IT Center of Excellence/An- Najah National University
Date Attended:
December 2015
Duration:
30 hours
Human Resources Management (Training)
Training Institute:
National Center for Studies, Researches and Training
Date Attended:
August 2014
Duration:
20 hours
Logistics and Supply Chain Management (Training)
Training Institute:
Gulf Consultation & Training Co
Date Attended:
December 2014
Duration:
20 hours

Hobbies

  • bing bong
  • documentary films
  • swimming