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Ameera Malkawi, General Manager

Ameera Malkawi

General Manager·Torino Academy

United Arab Emirates

Master's degree, ادارة تربوية

Work experience

Total years of experience: 14 years, 4 months

General Manager

October 2021 - February 2023

Torino Academy

Amman, Jordan

October 2021 - February 2023

A full online and offline system teaches courses about marketing and online marketing and MLM and by highly educated trainers and motivational speakers.



I work at this academy since it was founded, until I moved to Dubai.
I took upon myself all the responsibilities related to its great success. I achieved unexpected results in a short period of time.
Working as a team leader previously was a good help to know how to guide a team to achieve the best results and to know how to deal with all issues are related.

Company industry:
Marketing
Job role:
Management

Sales Team Leader

August 2016 - October 2021

Ibn rushd Medical supplies

Amman, Jordan

August 2016 - October 2021

 Provide detailed training about the products and the services of the company, leading the team for the best results.
 Marketing
 Initiated sales strategies by recruiting new clients through approved methods using the data base and personal research to study the market and the competitors.

Company industry:
Medical & Healthcare Equipment
Job role:
Sales

CSR

November 2010 - July 2016

PSI

Abu Dhabi, United Arab Emirates

November 2010 - July 2016

 Implemented company policies and procedures. And follow up with other team members. To make sure that.
 Making sure that all workers providing the correct information and solve the various complaints and problems. Make reports about customer's satisfaction, follow up with them, and e-mail the management with the customer’s feedback in order to improve the services we provide.
 Support and provide superior service and making sure that all the team are giving their best and maintain proper behavior Discipline and punctuality,
 ensure that all confidential information pertaining to company or individual customer coming into one’s possession, is not disclosed or revealed to unauthorized person or agency.

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Teacher

August 2008 - July 2010

International Schools

Jordan

August 2008 - July 2010

I worked as kindergarten teacher for two years. Teaching Math, English, Arabic, science.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

جامعة جدارا

January 2015

January 2015

Master's degree, ادارة تربوية

Jordan

GPA (percentage): 90.3%

GPA (percentage): 90.3%

جامعة اليرموك

June 2005

June 2005

Bachelor's degree, الاحصاء

Jordan

Skills

Analysis
Expert
Analysis
Expert
Accounting
Expert
Accounting
Expert
Teaching
Expert
Teaching
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
management skills
Expert
management skills
Expert
sales expert
Expert
sales expert
Expert
problem solving
Expert
problem solving
Expert
team work
Expert
team work
Expert
communication skills
Expert
communication skills
Expert
customer service
Expert
customer service
Expert
leadership skills
Expert
leadership skills
Expert
account servicing
Expert
account servicing
Expert
self motivated
Expert
self motivated
Expert
Analysis
Expert
Analysis
Expert
Accounting
Expert
Accounting
Expert
Teaching
Expert
Teaching
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert

Languages

English
Expert
Arabic
Native Speaker
Turkish
Beginner
Spanish
Beginner

Hobbies

  • readig