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Amer Ayoub, head of operations

Amer Ayoub

head of operations·Madac Schools

Saudi Arabia

Bachelor's degree, Business Management

Work experience

Total years of experience: 13 years, 2 months

head of operations

March 2023 - Present

Madac Schools

Medina, Saudi Arabia

March 2023 - Present

1 Launch In House F&B dining area serving 1000 students

2-Create a ticketing system for receiving operational and
maintenance requests.

3-Organize the procurement life cycle through sourcing strategies, purchase orders, contract negotiations, and supplier management.

4-Manage budgets and financial operations with the finance team

5- Systematize inventory, warehouse, and facility management.
Company industry:
1339
Job role:
Management

food and beverage manager

February 2016 - February 2022

Diwani for Bakery & Catering

Beirut, Lebanon

February 2016 - February 2022

1- Managed a team of 200 staff members to ensure quality serviceand an exceptional customer experience with more than 300 chairs across Three outlets and Nine POS.

2- Generated production lines using integrated ERP systems across 12 F&B divisions according to standard operating procedures.

3-Streamlined kitchen operations to maximize efficiency. Recipes werestrictly implemented (BOM) and waste was reduced to a minimum.

4- Maintained strict compliance with food safety regulations to ensure a safe and sanitary environment using ISO 22000 and HACCPsystems.

5- Managed the opening of new F&B outlets across the GCC and North Africa as a project manager.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Senior Clinical Product Specialist

February 2013 - November 2015

Al Jeel

Riyadh, Saudi Arabia

February 2013 - November 2015

•In charge for promoting KIMAL Central Venous Catheter in major hospitals Like
King Saud Medical City
King Faisal Specialized Hospital & Research Center
King AbduAllah bin Abdel Aziz University Hospital
And other hospitals.


•Increased Revenue by 550 % for FY 2014 by penetrating KIMAL to Saudi Ministry of Health Hospitals.

•Develop new business opportunities with existing and potential clients through building a rigid product competitive advantage.

•Analyze competitive healthcare marketplace accordingly to develop strategies for revenue generation.

•Monitors all aspects of a product lifecycle, including long - and short - term development and marketing to retain customer interest.

•Conduct pre and post-sales activities to ensure maximum customer satisfaction including but not limited to: Training, Clinical support, In-service and all needed actions.

•Prepare, submit and follow up submitted offers and tenders to generate orders.

•Improve customer satisfaction and socket retention through continuing education on optimization of medical utilization by customer.
Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Medical Product Specialist

February 2012 - January 2015

First Medical

Riyadh, Saudi Arabia

February 2012 - January 2015

Smart Inpatient Room Solution is the new concept for Hospitals which werr developed by our team.


DUTIES & RESPONSIBILITIES:
1- In charge for promoting STRYKER Patient Room Solution in major hospitals in Riyadh:
King Faisal Specialized Hospital And Research Center
King Fahd Medical City.
Prince Sultan Military Medical City.
And other major hospitals.

2- Directs, designs, and implements a comprehensive product marketing plan which includes establishing business plans, competitive strategy development, pricing analysis, sales/revenue forecasts, product launches in market, analysis of distribution channel, and inventory management
Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

Global University

September 2011

September 2011

Bachelor's degree, Business Management

Lebanon

GPA (percentage): 80%

GPA (percentage): 80%

Cases Worked On: •Management = Futsal (Global University) •Research Methods = TURBO for Trading & Distribution s.a.r.l. •Business Law = Development Process of Business Law. •Project Management = Why Project Management? •Programming (C # Language) = Minesweeper & Calculator. •Strategic Management = Strategic Development Process for Global University. Senior Project: Marinas Turbo (Boosts Day and Night) •Abstract about How Energy Drinks Were Invented. •Market Penetration, the First Step: Who Are Our Competitors? •Marketing strategy of “Marinas Turbo” •Findings and Recommendations (Score: 84/100) University Achievements: •Sports Coordinator at Global University. •Event Coordinator at Global University. Recommendation Letters (Academic): •Excellent Performance: Introduction to Marketing (MKT 201), Fall 2010 •Very Good Performance: Organizational Behavior (HRM 302), Spring 2011
View attachment

Skills

Supply Chain Management
Expert
Supply Chain Management
Expert
Management
Expert
Management
Expert
Food Safety
Expert
Food Safety
Expert
operations
Expert
operations
Expert
Production
Expert
Production
Expert
Project Management
Expert
Project Management
Expert
Sales Operations
Expert
Sales Operations
Expert
Communication Skills
Expert
Communication Skills
Expert
Operations Management
Expert
Operations Management
Expert
Sales Management
Expert
Sales Management
Expert
Brand Building
Expert
Brand Building
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Team Leadership
Expert
Team Leadership
Expert
menu development
Expert
menu development
Expert
menu creation
Expert
menu creation
Expert
restaurants management
Expert
restaurants management
Expert
tourism
Expert
tourism
Expert
staff training
Expert
staff training
Expert
restaurants
Expert
restaurants
Expert
pastry
Expert
pastry
Expert
accounting
Intermediate
accounting
Intermediate
production planning
Expert
production planning
Expert
line management
Expert
line management
Expert
marketing
Expert
marketing
Expert
production work
Expert
production work
Expert
production management
Expert
production management
Expert
layout
Expert
layout
Expert
planning
Expert
planning
Expert
operation
Expert
operation
Expert
procurement
Expert
procurement
Expert
warehousing operations
Expert
warehousing operations
Expert
purchasing
Expert
purchasing
Expert
maintenance management
Expert
maintenance management
Expert
line production
Expert
line production
Expert
supply chain management
Expert
supply chain management
Expert
negotiation
Expert
negotiation
Expert
logistics planning
Expert
logistics planning
Expert
logistics management
Expert
logistics management
Expert
order
Expert
order
Expert
logistics
Expert
logistics
Expert
marketing management
Expert
marketing management
Expert
marketing strategy
Expert
marketing strategy
Expert
market research
Expert
market research
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Building Brand Awareness
Expert
Building Brand Awareness
Expert
Voice Over
Expert
Voice Over
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
CRM
Microsoft Oracle
Nov 2015

Hobbies

  • Voice Over Acting
    I am a freelancer voice over actor