Khadijah AbuZaid, Lady Manager Mall

Khadijah AbuZaid

Lady Manager Mall

Fawaz Al-Hokair Group / مجموعة فواز الحكير للتجارة

Location
Saudi Arabia - Medina
Education
Diploma, سكرتارية تتنفيذيه متخصصه
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Lady Manager Mall at Fawaz Al-Hokair Group / مجموعة فواز الحكير للتجارة
  • Saudi Arabia - Medina
  • May 2014 to October 2014

- Team Briefings

- Driving sales

- Brand standards

- Maintenance Reporting

- Store Operations

- Customer Service Standards

- Inventory management

- Coaching & Mentoring

- Daily operation - opening &   closing

- Staff recruitment & HR issues

- Staff absence management

- Security management

- Inventory management

- Asset management and maintenance

الاشراف على فرع المدينة كاملا.
تنظيم العمل
توزيع المهام المطلوبه من الموظفين ومديرات المعارض لاداء افضل
السفر لحضور الاجتماعات للتنسيق مع الاداره في جده لمجاره باقي الفروع في السعوديه.
تدريب الموظفات لتأهيلهن بخبره جيده للتعامل مع الزبائن وسرعه البيع.
التدريب على كيفية استعمال الاجهزه الاكترونية للموظفات لاداء اسرع
التنسيق المباشر مع مدير المنطقه ومديرات الماركات والمولات في المدن الاخرى للوصول لاعلى مبيعات داخل المنطقه.
الاهتمام الكامل من ترتيب المخازن والمعارض بطريقه فعاله ومباشره.
وجميع باقي المهام الادارية بما يتطلبه العمل من اداء وسرعه واتقان

Store manager at Alshaya Trading Company/ شركة الشايع الدولية للتجارة
  • Saudi Arabia - Medina
  • November 2012 to May 2014

- Distribute job tasks to employees.
- Coordinate the GUIDELINE.
- Prepare WEEKLY PHOTOS.
- All functions of HR "THE ONE-FILE".
• Plan the necessary measures in order to meet the monthly sales targets.
• Provide with optimal customer service in accordance with company standards.
• Monitor and adjust the management indicators of the store in order to achieve optimal levels.
• Continually monitor the evolution of sales and customer profiles.
• Familiar with the collection in order to increase sales.
• Ensure good communication with the headquarters.
• Inform my managers and headquarters of anything that has a major impact on the management of the store and/or its sales.
• transmit the company culture to the team.
• recruit personnel for the store team.
• provide with all necessary training and information in order to develop and integrate all members of the team.
• Organize and distribute tasks and positions to each team member.
• Ensure that all staff are familiar with and apply the customer services standards of the company.
• Advise the team on how to maximize sales with their everyday work.
• Encourage internal communication and participation within the team.
• Evaluate the progress and development of each team member.
• Monitor and motivate the team.
• Identify the potential of the team and to create a breeding ground for future promotions.
• Monitor the personal and professional image of the team.
• Continually analyse sales rankings.
• Check the scanning of garments (rotation chart).
• Check and ensure the correct use of PMD tools.
• Make the weekly product report, observing the following 3 points in the store:
• What part of the collection is selling well.
• What part of the collection customer return in the fitting rooms and why are those garments not selling.
• What would sell that we do not have in the collection
• apply all security and stock control mechanisms

Education

Diploma, سكرتارية تتنفيذيه متخصصه
  • at معهد الاداره العامه في الرياض
  • January 1998

Specialties & Skills

Administration
Personnel Supervision
Training Personnel
Client Handling
التدريب والتطوير واستخدام الاجهزه الحاسوبيه واللباقة والقدره الادارية المتمرسه
كتابه 80 كلمه في الدقيقه عربي انجليزي
الاعمال المكتبيه بجميع انواعها من فهرسه وجدوله وغيره
الإدارة و التنظيم

Languages

English
Expert

Training and Certifications

مستشفى الحرس الوطني (Training)
Training Institute:
الحرس الوطني
Date Attended:
July 1997
Duration:
14 hours

Hobbies

  • السفر و التصوير الفوتوغرافي والمهاره في استخدام الكمبيوتر والقراءه