Assistant Restaurant Manager
Tresind
Total years of experience :16 years, 7 Months
Reports to the Restaurant Manager
Warm and Sincere Greetings to all the Guest on Arrival
Ensures that hotel brand standards and SOP's are consistently implemented Attends to guest’s complaints, regarding food and beverage service Demonstrates Service Standards at all times to guests and fellow employees Determines the quality control every time
Full knowledge of all kind of service Follow ups for large number of booking
Sharing company updates, financial results and new objectives with team members Coordinating job rotation and cross-training
Helping the team understand performance targets and goals
Shield the team and often hold myself visibly accountable for any mistakes or mishaps Identifying and resolving workplace problems, including tardiness or absenteeism Makes sure all the store items are available
Huge controls on store requisition
Completes the daily responsibilities that are set for each individual shift Fond and Sincere Farewell to all the guest dinning
Reported to Restaurant Manager
January 2008 - December 2013
Worked for The Earthplate - 24 hrs Coffee Shop, Mabruk - Mediterranean Retaurant, The High Lounge - Night Club, Lagoon Lounge - Tea/Coffee/Bar
Warm and Sincere Greetings to all the Guest on Arrival Handled Breakfast Operation for Restaurant
Managed personnel functions such as selection, training, performance reviews, discipline, counseling, scheduling according to business demands and payroll for buffet and banquet employees
Reports to the Restaurant Manager
Warm and Sincere Greetings to all the Guest on Arrival Assist guest with table reservation
Ensure guest are serviced within specified time
Has a good knowledge of menu and presentation standards
Able to answer any questions regarding menu and assist with menu selections Thorough knowledge of Alcohol and its service
Able to anticipate any unexpected guest need and reacts promptly and tactfully
Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm Serve food courses and beverages to guests
Set tables according to type of event and service standards
Record transaction / orders in Point of Sales systems at the time of order
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Responsible for clearing, collecting and returning food and beverage items to proper area
Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas Any other duties related to food and beverage service assigned by the manager
Fond and Sincere Farewell to all the guest dinning
Plan, control and co-ordinate restaurant organization and activity.
Participating in managingthe outlet personnel in terms of hours, discipline and trainingaccording to the instruction of
Restaurant Manager.
Apply and ensure application of procedures and regulations concerning hygiene and safety.
Make sure that all materials and equipments made available to the restaurant is correctly used.
Participating in inventory taking at schedule time.
EXPERIENCE
Tresind, Kuwait
Food and Beverage Supervisor
Reports to the Restaurant Manager
Warm and Sincere Greetings to all the Guest on Arrival
Ensuresthathotelbrandstandards andSOP'sareconsistentlyimplemented
Attends to guest’s complaints, regarding food and beverage service
Demonstrates Service Standards at all times toguests andfellow employees
Determines the quality control every time
Full knowledge of all kind of service
Followups for largenumber of booking
Sharing company updates, financial results and new objectives with team members
Coordinating job rotation andcross-training
Helping the team understand performance targets and goals
Shield the team and often hold myself visibly accountable for any mistakes or mishaps
Identifying and resolving workplace problems, including tardiness or absenteeism
Makes sure all the store items are available
Huge controls on store requisition
Completes the dailyresponsibilities that are set for each individual shift
Fond and Sincere Farewell to all the guest dinning
applies service techniques correctly at all times, and serving Food & Beverage items withenthusiasm
Serve food courses and beverages toguests
Set tables according to type of event and service standards
Record transaction / orders in Point of Sales systems at the time of order
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Responsible for clearing, collecting and returning food and beverage items to proper area
Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas
Any other duties related to food and beverage service assigned by the manager
Fond and Sincere Farewell to all the guest dinning