Flight Dispatcher
NEXUS FLIGHT OPERATIONS SERVICES
Total years of experience :16 years, 2 Months
• Efficient flight planning, and dispatch services cross country and local Flights, ETOPS operation.
• Monitored ground and air activities to ensure safety measures compliance.
• preparing flight paperwork for the crew, such as printing of flight plans, passenger lists and weather reports
• Delay or cancel flights if safety measures are not met.
• Excellent planning and organizational skills,
• Proficient in delivering weather and NOTAMs briefing.
• Skilled in arranging all required Service for Flights, Permits, Slots, PPR Etc.
• Aircrafts Dispatched: G450, G650, E550, E135, CL850, CL605, GLEX, B737, A319, B737-
Freighter, C130, AW139 Helicopter
• Managing flight operations team for smooth operation and make sure no delays happen to Flights and High quality of work is maintained.
• Greet customers as they arrive and bid farewell as they leave.
• Assign front desk staff to use Aces in places
• Assisted servers in cleaning and bussing tables.
• Ensured that menu cards are in good conditions.
• Performed inspections to identify any maintenance problems.
• Followed proper telephone etiquette.
• Followed all admin work related to the staff and company
• Follow up with suppliers with daily orders and deliveries.
ZAIN Saudi Arabia (March 2011 to Date.)
EXPERIENCE
Working as a Customer Service Representative CSR, in Call Centre At Jeddah in ZAIN Saudi Arabia Company, With Urdu And English Language Skills.
RESPONSIBILITIES
• Deliver world class customer service and build customer satisfaction and loyalty.
• Provide effective and timely resolution of a range of customer inquiries.
• Strive for one-call resolve of customer issues.
• Complete ongoing training to stay abreast of product, service and policy changes.
• Strike a positive and cooperative tone with both customers and coworkers.
• Demonstrate best judgment in the disbursement of adjustments and credits.
• Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities.
Al Hayat United Company. (August 2010 to March 2011.)
EXPERIENCE
Worked as a ADMIN & CUSTOMER RELATION OFFICER in Al Hayat United Company that is dealing in real estate and maintenance.
RESPONSIBILITIES
• Prepare correspondence, reports, and materials for publications and presentations.
• Setup President's travel arrangements.
• Setup accommodation and entertainment arrangements for company visitors.
• Answer telephones and handle in appropriate manner
• Setup and coordinate meetings and conferences.
• Supervise support staff.
• Maintain hard copy and electronic filing system.
ORGANIZATION
Al Hakmi Establishment. (April 2008 To July 2010.)
EXPERIENCE
Two and half year worked as a Sales Executive and Inventory Controller in Al Hakmi Establishment that is a known
leader in laboratory products with 2 outlets in Kingdom.
RESPONSIBILITIES
• Prepare Monthly Inventory and give report to Operations.
• Daily and monthly biases Inventory controller
• Achieve good sales target with carrying short stock
• Cash Handling, Generate sales Invoice and delivery notes making
• Manage Customer Special Order
• Handle Goods receive and dispatch process
• Special attention about laboratory products
• Daily Account Maintaining, File Keeping
ORGANIZATION
Aramex Courier Company (September 2007 to February 2008.)
EXPERIENCE
Worked as a Data Entry Operator in Operation Department under Operation Division in Aramex Courier Company.
RESPONSIBILITIES
• Dealing with walk in customers & Companies, Preparation of courier Orders.
• Opening Customers & Companies Accounts.
• Manage Customer Information.
• Coordination with call center and acquisition team
• Find out mistakes in customer registration form and rectify
• Manage Customer Information Forms manually
• Verification of Customer Data
• Customer Manual Cards Printing
• Scanning the Courier Shipments.
• Sorting of Shipments.
ORGANIZATION
GACA KSA Valid licensed aircraft dispatcher
Secondary School Certificate In Science Group. (SSC) 2008-2009 Multan Board Of Intermediate And Seco
