Amina Saleh

• Managed and coordinated up to 20 high-profile
events and official visits monthly, engaging with VIP
dignitaries, including Presidents, Prime Ministers, and
Embassy representatives.

• Served as the primary point of coordination for up to 20 high-profile diplomatic events and official visits
per month, managing every aspect of guest flow, scheduling, and on-the-day execution to ensure a
flawless experience for all attendees.
• Provided direct, anticipatory support to the Deputy Director General in connection to the Ministry of
Foreign Affairs - learning to read situations quickly, solve problems before they surface, and maintain
calm authority in environments where the stakes are exceptionally high.
• Engaged daily with Presidents, Prime Ministers, ambassadors, and senior Embassy representatives
across multiple nationalities and cultural backgrounds, developing a refined understanding of
international protocol, etiquette, and cross-cultural communication.
• Coordinated national and international cooperation projects end-to-end, liaising between multiple
internal departments and external stakeholders while keeping all parties aligned, informed, and on
schedule.
• Handled classified and sensitive information with complete discretion at every stage of project
execution, upholding the highest standards of confidentiality in one of the UAEs most prominent
diplomatic institutions.
• Consistently represented the Academy with professionalism and poise in formal, high-visibility settings
◦ demonstrating the personal presentation and interpersonal standards expected at a ministerial level

• Planned, coordinated, and executed large-scale institutional events including graduation ceremonies,
H.E.S. functions, and the Universitys participation in COP28 - managing venue logistics, guest flow,
VIP protocols, seating arrangements, and real-time issue resolution across events attended by hundreds
of senior academics, government officials, and international dignitaries.
• Served as the central operational support for the Vice Chancellors office, handling a demanding and
constantly shifting workload spanning calendar management, internal communications, cross
departmental coordination, and strategic planning assistance - developing the ability to context-switch
rapidly and deliver consistently under pressure.
• Acted as a trusted liaison between the Vice Chancellor and multiple internal departments including
management, communications, and strategic planning - ensuring alignment, clear information flow, and
timely execution of institutional priorities.
• Built and maintained strong working relationships with faculty, administrative teams, and external
partners, serving as a discreet and reliable interface for the senior leadership team across all interactions.
• Designed and developed a confidential General Education System from inception, managing the full
process from drafting through internal review to formal submission - the system was subsequently
approved by the UAE Ministry of Education, reflecting the rigour, accuracy, and procedural precision
applied throughout.
• Created and maintained confidential institutional databases, ensuring data integrity, controlled access,
and compliance with the Universitys internal governance and information management standards. This
role has enhanced my skills in guest relations, operational leadership, and team coordination within the
luxury hospitality sector, preparing me for advanced positions in hospitality management

• Led and coordinated major events and VIP
functions, including graduation ceremonies, H.E.S.,
and COP 28 events, ensuring smooth execution and
high-level engagement.

• Ensured the accurate collection, recording, and
management of data and contracts, maintaining a
well-organized system for ongoing reference.

• Led the prospecting, pitching, and acquisition of new restaurant clients, effectively managing a portfolio
of leads and tracking conversion rates.
• Provided active support to the sales team at Noon Food, assisting with onboarding tasks and ensuring
smooth transitions for new clients.
• Ensured the accurate collection, recording, and management of data and contracts, maintaining a well
organized system for ongoing reference.

• Coordinated and organized scheduled meetings,
optimizing time management and ensuring seamless
execution.
• Demonstrated strong multitasking capabilities in
high-pressure environments, consistently maintaining
focus and productivity.
• Edited, published, and shared daily content across
various digital platforms, maintaining consistent
brand messaging.

• Coordinated and organized scheduled meetings, optimizing time management and ensuring seamless
execution.
• Demonstrated strong multitasking capabilities in high-pressure environments, consistently maintaining
focus and productivity.
• Edited, published, and shared daily content across various digital platforms, maintaining consistent
brand messaging.
• Managed inbound and outbound communications, including calls and emails, ensuring prompt attention
and efficient escalation to the manager.

• Coordinated and organized scheduled meetings, optimizing time management and ensuring seamless
execution.
• Served as the primary point of contact for customers, handling inquiries, complaints, and service
requests.
• Managed high volumes of inbound and outbound calls and emails, ensuring timely and professional
responses.
• Resolved customer issues efficiently, escalating complex cases to management when necessary.
• Maintained accurate records of customer interactions and transactions in internal systems.
• Supported day-to-day operations by coordinating appointments and ensuring smooth service delivery.
• Consistently delivered high-quality customer service, contributing to customer satisfaction and
retention.