Regional Marketing Manager
the bridge company (TBECOM)
Total years of experience :12 years, 11 Months
Collaborating with the board of directors to create and implement a fundraising plan.
Collaborating with the communications team to develop a digital fundraising strategy.
Furnishing board with regular progress reports.
Collaborating with a network to identify and build relationships with new donors.
Maintaining relationships with existing sponsors.
Obtaining financial support from individuals and organizations.
Managing fundraising and special events.
Generating development materials such as grants and case statements.
Managing the implementation of development software.
Managing staff responsible for data entry and gift processing.
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry-level staff into valuable salespeople
Open New Channels (home delivery, new braches, web&application)
Open call center (get orders and feedback)
UP-selling Cross-Selling
• Follow up on the team, supervise and delegate to ensure a proper and smooth opening.
• Train the cashiers on the usage of the P.O.S (point of sales).
• Follow up on customer service, stock management...
• Lead the store operation to deliver the highest standards of customer service.
• Maximize the sales and profitability in line with company’s objectives.
• Follow up on the team, supervise and delegate to ensure a proper and smooth opening.
• Train the cashiers on the usage of the P.O.S (point of sales).
• Follow up on customer service, stock management...
• Lead the store operation to deliver the highest standards of customer service.
• Maximize the sales and profitability in line with company’s objectives.
• Lead and manage the shop operation.
• Develop the staff potential.
• Evaluate the staff performance and set an action plan for them.
• Follow up on the collection ( extra orders/ block lists)
• Set objectives and plans to achieve target.
• Train the staff members on customer service and work flow.
• Perform product reports and business plan and report it to the upper management ( district manager/ brand manager) to analyze the shop situations.
• Coordinate with the suppliers to ensure on having the right stock management and collection.
• Responsible for the opening phase of the shop, follow up on the opening procedures, control and manage the employees.
• Lead the store operation to deliver the highest standards of customer service.
• Maximize the sales and profitability in line with company’s objectives.
• Prepare management information reports on store performance in order to allow informed decision making.
• Evaluate on a bi-yearly the performance of the assistant manager, sales associates, cashiers and stock keepers as per the company guidelines.
• Monitor the shop hourly revenue and prepare staff schedule accordingly to ensure that the shop manpower is effectively matched to operational requirements in a cost effective manner.
• Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates.
• Organize and developa structured work flow (receiving shipments, alarming, pricing…).
• Display the product on shelves upon the suppliers’ standards.
• Follow up on the team, supervise and delegate to ensure a proper and smooth opening.
• Train the cashiers on the usage of the P.O.S (point of sales).
• In charge of the shop opening (delegating, following up on pricing, receiving, coordinating …)
• Follow up on customer service, stock management...
• Manage annual allocated budget by monitoring expenditure up to set limits and report variances versus budget.
• Manage shop events and marketing activities by ensuring proper coordination with suppliers, and other concerned parties.
Sales force, May 2011
• Watched the Fall/Winter 2011-2012 fashion show in Calzedonia group- Italy accompanied by the senior brand manager and shared with the suppliers the complains and problems that we as franchisers used to face with the product, the replenishment system and the product seasonal launching…
business administration is and business marketing