اميت ساتشانانداني

 Manage succession planning with senior managers during the bi-annual appraisal process
 Assist developing HR strategy
 Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
 Responsible for setting standards and auditing Employee Accommodation
 Manage the Employee Relations Programme
 Develop Local Employee Relations Procedures
 Provide Employee Relations Guidance locally
 Administers medical insurance; providing application information; helping with form completion; verifying submission; notifying employees of approvals
 Maintain quality relationships with other HR sections e.g. Business Support, Remuneration & Planning, National Recruitment, Training, HR Service Centre and Business Psychology, working collaboratively with a wider team to support Group HR and the recruitment process qualitatively and administratively.

HR Generalist and Recruitment: Handling all HR activities of Joseph Group UAE Territory total 1000 employees.
Recruitment activities - advertising, liaising with recruitment agencies, short-listing CVs, managing applications, arranging and conducting interviews, negotiating offers
 Handling a variety of employee enquiries - salary letters, no-objection letters, visa submissions and cancellations, in coordination with the PRO
 Monitoring staff annual leave days, sick leave days, emergency leave and unpaid leave
 Liaison and co-ordination with various govt. authorities including automobile registration, traffic offices, legal matters etc.
 Liaison with Government Departments for Company registration, immigration and employee related matters
 Managing the company’s real estate matters

January 11- July '12: Sharda Trust Part of (Arvind Mills)

Education Porgrammes Executive
Key Activities:
• Providing the administrative support to Academic process for the Trust educational programmes especially the education programmes for the youth.

• Understanding present administration and academic administration system for youth programme and work towards achieving the better efficiency for these.

• Understand present cost structure for the youth programme and suggest ways of cutting the costs

• Organising administrative assistance in identifying, selecting & training Trust staff.

• Maintain cordial relation with people involved in the programme either from trust or from organisations associated with the programme

• Identify vendor for providing various services for effective management of the education programmes and suggest ways of improving their effectiveness and efficiency.

• Taking up other activity that is required to facilitate the role and help accomplishing the Trust's purpose of helping the underprivileged by providing quality education.

July 09- June '10: Kampus Landing, Ahmedabad
Business Development Manager
Key Activities:
• Responsible for creating new business avenues by establishing contacts with new universities and maintaining a relationship with the newly acquired clients.

• Prepare a detailed business plan aligned with the company goals and objectives.

• Network and manage relationships with small businesses to establish a support group

• Adopt a team approach; work with others in pursuing common goals.

• Understand the skills and qualities you bring to your business.

• Develop a situation analysis of your company including its strengths, weaknesses, opportunities and threats to assist in the development of a strategic plan for the future of the business.

Admission Supervisor
Key Activities:
• Coordinating with Colleges/Universities for admissions.
• Organizing student seminars.
• Recruitment & Training of Staff - product knowledge
• Coordinating with Branch offices for day-to-day activities.
• Training and support to Franchisee.
• Supporting Agent Network.
• Imparting Training to students for visa purpose.
• Advising clients on the Finance related matter for visa filing.
• Query Resolution with clients related to Customer Service.

June 07 - June 09 Jumbo Electronics, Dubai, UAE.

Customer Support Executive
Key Activities:
• Providing Support & coordinating with Customer related issues within Showrooms, Service centers & also coordinating with Jumbo Retail operations in India related to customer service.
• Maintain customer service records. Resolved customer escalation & disputes
• Taking inbound customer request for support through email and managing all aspects of the support incident
• Motivation and maintain energy levels of the team
• Regular product training
• Relationship Management with Major Corporate Clients.