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Amjad Antari, EMC Pre Sales engineer

Amjad Antari

EMC Pre Sales engineer·Arrow ECS

United Arab Emirates

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 16 years, 4 months

EMC Pre Sales engineer

November 2013 - Present

Arrow ECS

Dubai, United Arab Emirates

November 2013 - Present

Company industry:
IT Services
Job role:
Information Technology

EMC Presales

February 2011 - September 2013

Al-Jammaz Distribution

Riyadh, Saudi Arabia

February 2011 - September 2013

Responsibilities: • Helping sales executives by making technical presentations, answering technical questions and managing customer trial through e-mail, phone and on-site visits.
• Offered post and pre sales technical support for current and new customers.
• Performing customer product demonstrations and supporting targeted sales opportunities.
• Assists and participates in developing RFI, RPF and RFQ responses.
• Selecting and training channel partners on how to sell and use the firm's products.
• Provided feedback on the releases of new products.
• Preparing report of product issues and deficiencies.
• Creating proof of concept and prototyping solutions using the firm's software platform.
• Providing tradeshow support.
Company industry:
Sales Outsourcing
Job role:
Engineering

Technical Support

January 2010 - January 2011

ACS

Dammam, Saudi Arabia

January 2010 - January 2011

Responsibilities: • Assisted in troubleshooting user problems relating to Operating System issues (Windows XP, Windows Vista, and Windows 7), Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity.
• Performed upgrades, installation of software and drivers and essential desktop troubleshooting.
• Deployed updates, service packs and hot fixes using Windows Update, Automatic Updates, and Group Policies.
• User rights and permission, disabling and enabling accounts, file and folder permissions and configuring security templates as per need.
Company industry:
IT Services
Job role:
Information Technology

Education

Najah National University

July 2009

July 2009

Bachelor's degree, Computer Engineering

Palestine

GPA (percentage): 84.3%

GPA (percentage): 84.3%

• Bachelor Degree: Computer Engineering, An-Najah National University, Nablus, Palestine, with very good average 84.3. Advanced professional certifications: o EMC Velocity System engineer in Consolidate o EMC Velocity Sales Accreditation in Consolidate and Backup & Recovery o EMC Velocity Advanced Sales Accreditation in Consolidate o EMCISA: Information Storage Associate. o EMCTA: Technology Architect Backup and Recovery Solutions Specialist Version 6.0

Skills

Pre sales Technical Support
Expert
Pre sales Technical Support
Expert
Expert
Expert
Pre sales Technical Support
Expert
Pre sales Technical Support
Expert
Expert
Expert

Languages

English
Intermediate

Training and Certifications

Certifications
EMCTA: Technology Architect Backup and Recovery Solutions Specialist Version 6.0
Jul 2012
o EMCTA: Technology Architect, Isilon Infrastructure Specialist
Oct 2013
EMCTA: Technology Architect, VNX Solutions Specialist Version 7.0
Dec 2012
Training
EMCIE: NetWorker Installation, Configuration & Administration
EMC
Sep 2012