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Ammar AL-NAIEF, I.T Administrator

Ammar AL-NAIEF

I.T Administrator

Dezpc_ TOTAL

Location
Ukraine
Education
Higher diploma, . IT TECHNICIAN
Experience
25 years, 4 Months

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Work Experience

Total years of experience :25 years, 4 Months

I.T Administrator at Dezpc_ TOTAL
  • Syria
  • My current job since January 1999

SR. IT TECHNICIAN
USER SUPPORT

Education

Higher diploma, . IT TECHNICIAN
  • at Khmelnitsky National University
  • September 2000

• Providing support to a diverse range of users on Microsoftbased operating systems and various applications. • Visiting customer sites to troubleshoot problems that can’t be fixed remotely. • Maintaining a high degree of customer service for all support queries. • Taking ownership of user problems and being proactive while handling user issues. • Weekend and outofhours working will sometimes be necessary as per operation requirement. • Report user issues/requirements to management and escalate as necessary. • Conduct awareness session to user’s in non-technical language.

Specialties & Skills

Computer Engineering
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. IT TECHNICIAN
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I.T Engineer
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o تعلم كل جديد o التأقلم السريع مع ظروف العمل وطاقم العمل o التطوير الشخصي والمهني المستمر o التنمية
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التطوير
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Massage Therapy مساج علاجي
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Languages

English
Intermediate
Russian
Expert

Training and Certifications

جميع دورات الأمن والسلامة (Training)
Training Institute:
TOTAL
Date Attended:
February 2014
International driver license (Training)
Training Institute:
UA
o relationship certificate (Training)
Training Institute:
SYR
First AID courses (Training)
Training Institute:
DEZPC

Hobbies

  • Other Skills
    o cope with the hard conditions and work staff o personal development and continuous professional skills o development and renewal of the work sites o work capacity and endurance in the toughest conditions o good conduct and behavior inside and outside of the scope of work o experience handling the staff in emergency and crisis room